Clinical Operations Analyst (Remote)

Turn data into meaningful action and help drive clinical excellence across a growing healthcare organization.

Liberty Dental Plan is seeking a highly analytical, collaborative, and solutions-oriented Clinical Operations Analyst to help optimize clinical operations, improve workflows, and support strategic decision-making. This role offers the opportunity to work closely with clinical leaders and cross-functional partners to enhance operational performance through data insights, process improvement, and project coordination.

If you enjoy solving complex problems, creating impactful reports and presentations, and influencing positive change through data-driven recommendations, we'd love to hear from you.

About the Role

The Clinical Operations Analyst plays a critical role in supporting and enhancing clinical operations by analyzing data, coordinating initiatives, improving processes, and facilitating communication across teams. This position partners closely with clinicians, operational leaders, and cross-functional departments to identify opportunities for improvement, support strategic initiatives, and provide leadership with meaningful insights that drive business decisions.

This is a full-time remote position.

What You'll Do

Clinical Analytics & Reporting

• Analyze clinical and operational data to identify trends, findings, risks, and opportunities for improvement.
• Develop and deliver routine and ad hoc reports for clinical leadership.
• Track key performance indicators (KPIs) and provide actionable insights that support data-driven decision-making.
• Review data for accuracy and help ensure reporting integrity and reliability.
• Prepare executive-level presentations, project updates, and stakeholder communications.
• Provide recommendations that support organizational and clinical objectives.

Clinical Operations & Process Improvement

• Evaluate clinical workflows and operational processes to identify efficiency improvements.
• Support implementation of new processes, tools, and operational initiatives.
• Participate in User Acceptance Testing (UAT) and validation activities for clinical system enhancements and implementations.
• Assess system effectiveness and recommend process or workflow improvements.
• Document and maintain standardized procedures, workflows, and best practices.
• Create and update documentation that supports onboarding, training, and operational excellence.

Project Coordination & Stakeholder Engagement

• Coordinate initiatives, monitor progress, and identify potential risks or delays.
• Recommend solutions and mitigation strategies to support successful project outcomes.
• Facilitate meetings, project discussions, and regular stakeholder touchpoints.
• Serve as a liaison between clinical teams and operational leadership.
• Provide consultative support and guidance to clinicians and business partners.
• Foster collaboration across departments to ensure alignment on goals and initiatives.

What You'll Bring

Required Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Risk Management, or a related field, or an equivalent combination of education and experience.
• Minimum of 2 years of experience in healthcare operations, compliance, oversight, analytics, or a related environment.
• Knowledge of State Medicaid programs.
• Strong analytical skills with the ability to interpret data and identify trends, opportunities, and areas for improvement.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Ability to exercise independent judgment and influence stakeholders without direct authority.
• Advanced proficiency with Microsoft Excel, PowerPoint, and Word.
• Strong critical thinking and problem-solving abilities.

Preferred Qualifications

• Dental industry experience.
• Knowledge of CDT dental procedure codes.
• Experience creating presentations for executive and senior leadership audiences.
• Project management experience.
• Experience supporting clinical operations or healthcare process improvement initiatives.

What Makes You Successful

• You are self-motivated and comfortable working independently.
• You thrive in collaborative, cross-functional environments.
• You can effectively communicate with leadership, clinicians, and business partners.
• You are detail-oriented and committed to operational excellence.
• You have the ability to transform data into clear, actionable business recommendations.
• You proactively identify opportunities and take initiative without waiting for direction.

Why Join Liberty Dental Plan?

At Liberty Dental Plan, you'll have the opportunity to contribute to meaningful initiatives that support clinical quality, operational efficiency, and improved healthcare outcomes. You'll partner with leaders across the organization, gain visibility into strategic initiatives, and play an important role in driving data-informed decisions that make a lasting impact.

If you're looking for an opportunity to combine analytics, process improvement, project coordination, and healthcare operations in a highly visible role, we encourage you to apply today.

Join Liberty Dental Plan and help shape the future of clinical operations through insight, innovation, and collaboration.