Scheduling Assistant

This is a remote position.

We are looking for an operations assistant to manage schedules and students for our transportation school: Trukademy Ontario and Trukademy Alberta. Candidates must be responsible, proactive, good at Excel, data analysis, coordination, etc.

Candidates will be qualified with:

• Prior experience in managing school schedules, students, and instructors.
  
• Comfortable with night shift
  
• Must have the latest laptop with high-speed Wi-Fi.
  

Job responsibilities:

Scheduling & Coordination

· Develop and manage daily, weekly, and monthly schedules for driving instructors, vehicles, and students.

· Allocate instructors based on skill level, student needs, and requirements.

· Coordinate availability of training vehicles, ensuring proper maintenance and readiness.

· Reschedule or adjust bookings in case of cancellations, instructor absences, or vehicle issues.

· Reduce the number of No-Shows

Customer Service & Student Liaison

· Communicate schedule confirmations, changes, and updates to students promptly.

· Address student inquiries and concerns related to lesson timings, instructor assignments, or vehicle availability.

· Ensure efficient lesson flow to maximize student satisfaction and minimize downtime

Instructor & Resource Management

· Maintain accurate records of instructor availability, certifications, and work hours.

· Monitor instructor workload to ensure fair distribution and prevent scheduling conflicts.

· Coordinate with the operations team/management regarding instructor leave requests and replacements.

· Ensure schedules align with regulatory requirements for driving instruction hours.

· Maintain compliance with licensing authority standards for student-to-instructor ratios.

· Keep detailed records for audits and internal quality checks.

Continuous Improvement

· Identify bottlenecks or recurring scheduling issues and recommend process improvements.

· Collaborate with management to forecast instructor and vehicle needs based on enrollment trends.

· Provide feedback to the operations team/management/instructors for service quality enhancement.

Please mail your resume to meenakshi@trukademy.com and raj@trukademy.com with the subject "Scheduling Assistant."

Requirements

Candidates will be qualified with:

• Prior experience in managing school schedules, students, and instructors.
  
• Comfortable with night shift
  
• Must have the latest laptop with high-speed Wi-Fi.
  

Benefits