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Italian Customer Care Specialist - Greece

CB Talents Academy

Role overview

Qualifications

  • Fluent in Italian and good command of English
  • Strong communication and problem-solving skills
  • Empathy, patience, and a customer-oriented attitude
  • EU citizenship or valid work permit in Greece

Responsibilities

  • Handle incoming calls, emails, and chat messages in Italian
  • Provide product or service information and resolve customer issues
  • Maintain accurate records of interactions in the system
  • Collaborate with internal teams to improve the customer experience

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Problem Solving
  • Empathy
  • Patience

About the company

CB Talents Academy logo

CB Talents Academy

Bootcamps & Skills Academies

CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

Company details

IndustryBootcamps & Skills Academies
Company size2 - 10

Links

Website LinkedIn See all jobs

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Job description

Are you fluent in Italian and passionate about helping people? Join a global customer experience company supporting some of the worlds best-known brands. This is your chance to start a rewarding international career in sunny Greece!

About the Role

As a Customer Care Representative, youll be the voice of leading global companies, assisting customers with inquiries, providing accurate information, and ensuring a smooth, positive experience at every interaction.

Your Responsibilities

  • Handle incoming calls, emails, and chat messages in Italian

  • Provide product or service information and resolve customer issues

  • Maintain accurate records of interactions in the system

  • Collaborate with internal teams to improve the customer experience

  • Deliver exceptional service while meeting quality targets

What We Offer

  • Competitive salary and monthly performance bonuses

  • Relocation package (flight & accommodation support) for candidates moving to Greece

  • Paid training to help you succeed in your role

  • Multicultural and inclusive work environment

  • Career development opportunities within an international network

  • Options for remote, hybrid, or on-site work (depending on project)

Requirements

  • Fluent in Italian and good command of English

  • Strong communication and problem-solving skills

  • Empathy, patience, and a customer-oriented attitude

  • EU citizenship or valid work permit in Greece

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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