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German-Speaking Customer Support Agent

Role overview

Qualifications

  • German C1+
  • English B2+
  • Basic PC skills
  • Strong communication and multitasking skills

Responsibilities

  • Assist customers via phone, email, and chat
  • Handle reservations, payments, cancellations, and refunds
  • Address general inquiries primarily in German
  • Communicate in English when needed

Key facts

  • Remote from: Greece
  • Full time
  • Entry-level / graduate
  • Customer Support Specialist
  • English, German

Hard skills

Other skills

  • Communication
  • Multitasking
  • Hospitality

About the company

CB Talents Academy logo

CB Talents Academy

  • Vocational Training & Bootcamps
  • 2–10
CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

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Job description

We're Hiring: German-Speaking Customer Support Agent
Remote Role (Work from anywhere in Greece )

Join Booking.com, a global leader in online travel, and support customers worldwide while working fully remotely from Greece!

Salary & Benefits
€1,300 gross/month
Up to 10% performance bonus
Up to €100/month meal allowance (Edenred)
Relocation support available
Paid training + structured learning journey

Job Details
100% Remote (within Greece )
Monday–Friday (occasional weekends)
Rotating shifts (08:00 – 00:00)
8-month contract

Your Role
Assist customers via phone, email & chat with reservations, payments, cancellations, refunds & general inquiries — mainly in German (plus English when needed ).

Requirements
German C1+ | English B2+
Basic PC skills
Strong communication & multitasking skills
No experience required (customer service/hospitality is a plus)

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