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French Customer Support Specialist

CB Talents Academy

Role overview

Qualifications

  • Native or near-native level of French
  • Good command of English (B2+)
  • Excellent communication and interpersonal skills
  • Ability to thrive in a fast-paced, rotating-shift environment

Responsibilities

  • Provide professional and empathetic support to French-speaking customers
  • Troubleshoot and resolve technical and service-related issues
  • Accurately document customer interactions in CRM systems
  • Adhere to brand-specific guidelines and quality standards

Key facts

Hard skills

Linguistics

Other skills

  • Troubleshooting (Problem Solving)
  • Problem Solving
  • Customer Service
  • Communication
  • Social Skills
  • Adaptability

About the company

CB Talents Academy logo

CB Talents Academy

CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

Company details

Company size2 - 10

Links

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Job description

French Customer Support Specialist

Location: Athens, Greece (Hybrid, On-site, or Remote within Greece relocation required)
Job Type: Full-time | Monday to Friday 
Start Date: Immediate

Role Overview

We are looking for a French Customer Support Specialist to join our international team. You will be the first point of contact for customers via phone, email, and chat providing guidance, solving problems, and ensuring a world-class user experience. This is your chance to represent leading global brands while working in a dynamic and collaborative environment.

Key Responsibilities

  • Provide professional and empathetic support to French-speaking customers.

  • Troubleshoot and resolve technical and service-related issues.

  • Accurately document customer interactions in CRM systems.

  • Adhere to brand-specific guidelines and quality standards.

  • Escalate complex cases to internal teams when necessary.

Requirements

  • Native or near-native level of French.

  • Good command of English (B2+).

  • Excellent communication and interpersonal skills.

  • Ability to thrive in a fast-paced, rotating-shift environment.

  • Previous customer service experience is an advantage.

  • Important: This role does not offer visa sponsorship. Applicants must already have the right to work in Greece.

Salary & Bonus

  • Monthly Gross Salary: 1200-1500

  • Performance Bonus: Up to 300 per month.

Benefits & Relocation Support

  • Flight to Greece (within the EU).

  • Two weeks of hotel accommodation upon arrival.

  • Airport pickup service.

  • Free real estate agency assistance.

  • Private health insurance.

  • Paid training and onboarding.

  • Career growth and internal promotion opportunities.

Why Join Us?

This is more than a job it's an opportunity to grow your career internationally while living in the vibrant city of Athens.

Apply now and join our team!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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