It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Number of Openings: 1
Hiring Priority: Active Hiring
The DCX Client Services – Home-Based Art Director
We are looking for an experienced Art Director to oversee the quality, efficiency, workflow, and creative output of its Art Department. This role will lead production art processes, train and guide artists and team members, manage art priorities, and ensure artwork meets client branding and production requirements.
The ideal candidate has strong Adobe Illustrator and Photoshop skills, production graphics experience, excellent attention to detail, and the ability to lead and develop an art team. Experience in the promotional products industry is highly valuable, particularly experience working with production graphics, although direct industry experience is not required.
REQUIRED CORE COMPETENCIES
- Leadership & Team Development
- Attention to Detail
- Prioritization & Time Management
- Communication & Collaboration
- Creativity & Problem Solving
WHAT YOU WILL DO
- Oversee the overall quality, efficiency, and workflow of the Art Department.
- Establish and maintain standards for art quality, branding, and production efficiency.
- Analyze and improve art processes, systems, and standard operating procedures.
- Train new artists and team members on production standards and best practices.
- Supervise artists by providing feedback, direction, and guidance.
- Prioritize art requests and coordinate the team to meet deadlines and turnaround expectations.
- Review artwork for format, color, quality, sizing, legibility, and decoration requirements.
- Create art proofs using Adobe Illustrator and Photoshop.
- Prepare production-ready artwork according to vendor specifications.
- Manage art requests through dashboards, trackers, and email.
- Create custom designs and layouts based on client or sales team requirements.
- Support virtual proof requests and coordinate licensing submissions.
- Maintain client art assets and uphold branding guidelines.
- Establish and maintain relationships with third-party artists.
- Monitor licensing approval status and communicate updates to sales representatives.
WHAT WE LOOK FOR
Education
- Bachelor's degree in Graphic Design, Fine Arts, Visual Communication, or related field.
Experience
- Professional experience in graphic design, production graphics, art direction, or a related field.
- Experience overseeing, training, or guiding artists is highly relevant.
- Promotional products industry experience is preferred from a sourcing perspective but is not required.
- Production graphics experience within the promotional products industry is particularly valuable. Client understands candidates may not have Facilis/Syncreo experience.
Language Proficiency
- Strong verbal and written English communication skills.
Work Schedule
- Ability to work U.S. Central Time business hours.
- Monday–Friday.
Technical Skills
- Strong Adobe Illustrator skills.
- Strong Adobe Photoshop skills.
- Art preflight and production-ready artwork preparation.
- Understanding of vector and raster artwork.
- Color, sizing, resolution, and print-production requirements.
- Branding and brand guideline management.
- Creative layout and design.
- Art workflow and request prioritization.
- Strong computer skills.
Industry-Specific Knowledge
- Promotional products / branded merchandise production graphics is highly desirable.
- Experience with art proofs, decoration methods, production specifications, and licensing workflows is valuable.
WHAT WE OFFER
Salary Range: PHP 80,000/month
Industry: Promotional Products / Branded Merchandise
Job Type: Full-time
Work Shift: 8:00 AM – 5:00 PM CST (USA)
Workdays: Monday through Friday (USA)
Work Setup: Permanent Work From Home
Equipment: Graphic Designer Desktop
BENEFITS OF WORKING WITH US
- Industry-leading salary packages
- Permanent work-from-home setup
- Government-mandated benefits
- Company equipment provided
- Internet stipend upon regularization
- HMO coverage
- PTO credits and service incentive leaves
- Major Spring and Winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth
WHO WE ARE
DCX stands out as a leading BPO company that helps growth-focused small and medium-sized businesses across the United States find exceptional global talent.
At DCX, we believe in fostering growth and making hiring easy. We are committed to helping business owners, executives, and industry leaders build high-performing teams while providing our people with opportunities for personal and professional growth.
LET'S GROW!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
