Home-Based Scheduler

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

Hiring Priority: Active Hiring

Are you an organized and detail-oriented professional with a passion for supporting people in the healthcare field? We are looking for a Home-Based Scheduler to join a fast-growing U.S.-based healthcare business. In this role, you’ll handle caregiver scheduling, onboarding, and staffing coordination to ensure every shift is covered and every patient receives the care they deserve.

REQUIRED CORE COMPETENCIES

• Communication Excellence: Professional and efficient in both verbal and written English communication.

• Organizational Mastery: Excellent time management skills, with a proven ability to meet tight deadlines.

• Customer-Focused: Passionate about delivering excellent service to caregivers and clients alike.

• Attention to Detail: Thorough and methodical in handling documents, shifts, and staff coordination.

• Problem-Solving: Able to think on your feet and adapt quickly to last-minute changes.

WHAT YOU WILL DO

Human Resources Support

• Advertise open caregiver roles on multiple platforms, using both free and paid listings.

• Consistently generate quality job applicants and pre-screen based on internal criteria.

• Schedule interviews and provide interviewers with applicant resumes and screening notes.

• Coordinate onboarding: collect signed documentation, send orientation manuals, and maintain employee records.

• Track document expirations and maintain current caregiver files in AxisCare.

Scheduling Duties

• Prepare and finalize caregiver schedules every Wednesday for the next two weeks.

• Follow up on unconfirmed shifts and ensure caregiver availability.

• Communicate via call, text, and email to fill open shifts.

• Participate in a weekend on-call rotation and escalate tasks when needed.

• Aim to fill all shifts at least 48 hours before they begin.

• Keep management informed of schedule progress and staffing needs.

WHAT WE LOOK FOR

• Education: Bachelor’s degree in Business Administration or a related field.

• Experience: 1–3 years of scheduling, HR coordination, or relevant admin experience in a healthcare or medical setting.

• Industry Knowledge: Familiar with medical terminology and health insurance basics.

• Language Proficiency: Strong English communication skills, written and verbal.

• Work Schedule: Must be available to work 8:00 AM – 5:00 PM EST, Monday through Friday.

• Technical Skills:

  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

  • Skilled in Google Suite (Docs, Sheets, Gmail)

  • Experience using scheduling systems

  • Experience using AxisCare is highly preferred.

WHAT WE OFFER

• Salary Range: PHP 30,000 - 35,000

• Industry: Healthcare

• Job Type: Full-time

• Work Shift: 8:00 AM – 5:00 PM EST (USA)

• Workdays: Monday through Friday (USA)

BENEFITS OF WORKING WITH US

• Industry-leading salary packages 

• Permanent work-from-home setup 

• Company equipment provided 

• Government-mandated benefits employer share

• Internet stipends upon regularization 

• HMO Coverage upon regularization (with an option to enroll as early as Day 1)

• PTO credits and service incentive leaves 

• Major spring and winter company live events 

• Monthly employee appreciation virtual events 

• Company-provided career skills training courses 

• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. 

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. 

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!