Email Marketing Coordinator (Klaviyo) – Remote | Pre-Paid Medicine

Description

Location: Remote, Bogotá, Medellin and Cali Only.
Schedule: Monday to Thursday 9:30 AM – 7:00 PM - Friday 10:00 AM – 7:00 PM Easter Time (aligned to daylight savings).

About the Company

We deliver world-class marketing and business solutions to ambitious e-commerce merchants. We’re a boutique global team, and we thrive on moving fast, working smart, and finding creative solutions. 

We are a Customer Journey & CRM agency helping ambitious ecommerce brands turn browsers into buyers and buyers into loyal advocates. You’ll join a team that values curiosity over comfort, experimentation over repetition, and results over ego.  We’re now looking for a Email Marketing Coordinator (Klaviyo), to join our growing global team in a remote setup. 

Why You’ll Love Working With Us

• An indefinite contract that includes all the Colombian government benefits (13th-month salary, unemployment insurance, interest on unemployment insurance, health care service, pension, labor risk administration, 15 vacation leaves per year of service).

• 2 paid Family Days per year.

• 3 Paid Time Off (PTO) per year.

• Paid birthday leave.

• Birthday cake. 

• Private healthcare with dental insurance for the employee and one dependent.

• Computer will be provided

• Member Wellness Program. 

• Welcome gift pack 

• Year-end meeting 

• Udemy access.

• Milestone and anniversary gifts.

What You’ll Be Doing

You’ll be part of the production team, supporting the delivery of retention marketing work across email, SMS, and automation. Your key tasks will include:  

• Build and implement email and SMS campaigns and flows inside Klaviyo, following approved briefs, assets, and brand guidelines.  

• Implement and support retention-related tools and features across CRM platforms, including Reviews, Loyalty, and customer engagement integrations.  

• Upload and format content, modules, links, and logic accurately across all deliverables. 

• Ensure correct segmentation, UTM structure, naming conventions, and flow logic.

• Conduct thorough QA checks—including rendering, links, mobile responsiveness, compliance, and functionality—before sending items to internal review.  

• Identify issues early, propose solutions, and collaborate with internal teams to resolve blockers.  

• Track task progress in Asana, keep statuses up to date, and proactively communicate blockers.  

• Coordinate with the copy and design teams to ensure deliverables align with the brief and creative direction.  

• Use AI chatbots, GPTs, and agents daily to improve efficiency, accuracy, and delivery speed.

What You’ll Bring

• 3-5 years of experience in an e-commerce or digital marketing agency.  

• Experience building campaigns or flows in Klaviyo.  

• Strong attention to detail and ability to follow structured processes.  

• Highly organized with the ability to manage multiple tasks and deadlines.  

• Ability to communicate clearly with cross-functional teams and flag issues proactively.

• Familiarity with email/SMS best practices, segmentation fundamentals, and QA processes.  

• Basic design sense with the ability to assemble layouts and identify inconsistencies.

• Proactive, solutions-oriented mindset and comfort working in fast-paced delivery environments. 

Bonus Points For

• Genuine QA discipline, with the habit of checking for broken segments or mobile rendering issues without being told to.  

• Ability to leverage AI to assist with task structuring, feedback consolidation, QA preparation, and build planning.  

• Comfortable getting hands-on with apps, tools, and platforms to unblock production and support delivery directly when needed.  

• Ability to identify recurring delivery issues and propose process, system, or automation improvements.

Ready to Apply?

We’re excited to meet you. Click Apply, upload your CV, and complete our brief questionnaire.

Want to fast-track your application? Connect with Martin at [email protected]

Let’s build something great together!

 #filtacareers