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German speaker (C1) customer advisor - full remote - Portugal

Role overview

Qualifications

  • Native German speaker with B2 level English
  • Calm under pressure
  • Friendly and helpful
  • Able to work on rotating shifts (40 hours/week, 24/7)

Responsibilities

  • Provide inbound assistance to drivers in need of roadside support
  • Handle incoming calls
  • Provide calm and helpful responses in emergency situations
  • Coordinate basic support

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Calmness Under Pressure
  • Friendliness

About the company

Velenosi & Meredith Consulting logo

Velenosi & Meredith Consulting

Company details

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Job description

Job Opportunity: German-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Dates: July and August
Location: Portugal (Remote with full relocation support)
Relocation Package: Included (flight + accommodation support)

We are urgently hiring German-speaking Customer Support Advisors for a well-known international company. These roles are fully remote from Portugal and offered exclusively through our agency.

About the Role
As part of the customer support team, you will provide inbound assistance to drivers in need of roadside support.
No sales involved just clear and empathetic communication over the phone.

You will handle incoming calls, provide calm and helpful responses in emergency situations, and coordinate basic support.

Who Were Looking For

  • Native German speaker with B2 level English
  • Calm under pressure, friendly, and helpful
  • Able to work on rotating shifts (40 hours/week, 24/7; 2 days off)
  • Also Possible to work on normal dayshift.
  • Customer service experience is a plus, but not required

Whats on Offer

  • Fully remote work from Portugal
  • Relocation support (flight + temporary accommodation)
  • Meal card (7.23/day) and transport allowance (20/month)
  • Health insurance
  • Paid training and career development

This is a priority project with limited spots.

Apply now: marco.velenosi@cbtalents.com
WhatsApp: +39 334 619 6398

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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