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Multilingual Customer Advisor M/F/X full remote from Portugal

Role overview

Qualifications

  • Level C1 or native in German OR Italian OR Polish OR French OR Dutch
  • Level intermediate in English B2 minimum
  • Hold a high school diploma or equivalent
  • Availability to work according to a rotating schedule

Responsibilities

  • Respond to customer requests by phone, email or chat
  • Manage questions, complaints and requests for information
  • Ensure the monitoring and updating of customer files
  • Offer suitable solutions and build customer loyalty

Key facts

Other skills

  • Customer Service
  • Intercultural Communication
  • Computer Literacy
  • Teamwork
  • Communication

About the company

Workster.jobs logo

Workster.jobs

Staffing & Recruiting

International Talent Agency committed to connecting dynamic & passionate individuals to global companies across Europe.

Company details

IndustryStaffing & Recruiting
Company size11 - 50

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Job description

Important: This position is only open to individuals based in mainland Portugal,

speaking English + German OR Italian OR Polish OR French OR Dutch

willing to work in an entry-level remote call center role from home.

Please read the requirements carefully before applying.

Do you dream of working from home in an international environment?

We help you secure to find your remote position from Portugal!

What we offer you to make your international experience a success

  • Secure your remote job, thanks to our fast online recruitment process
  • Save money and time : work from the conform of your home
  • Live an experience that will make you evolve quickly, both professionally and personally in an international environment

Why choose international adventure?

  • Work in an international environment
  • Improve your level of English
  • Work with people from all over the world and expand your international professional network
  • Start a new professional career, successfully retraining, taking a gap year or a sabbatical year
  • Enrich your CV with a customer experience appreciated throughout Europe
  • Enjoy a good quality of life and choose you're peferred place to live and work

Live an experience that will make a difference in your work-life balance!

We are hiring for this position: Multilingual Customer Advisor M/F/X full remote from Portugal

Your daily mission

  • Respond to customer requests by phone, email or chat
  • Manage questions, complaints and requests for information
  • Ensure the monitoring and updating of customer files
  • Offer suitable solutions and build customer loyalty
  • Respect internal procedures and quality objectives
  • Forward complex requests to the relevant departments

The profile we are looking for

Level C1 or native in German OR Italian OR Polish OR French OR Dutch (Mandatory)

Level intermediate in English B2 minimum (Required)

Availability to work according to a rotating schedule: 5 days a week, 2 days off, flexible hours sometimes including Saturday and Sunday (Mandatory)

Reside in Portugal and willing to work remotely

Hold a high school diploma or equivalent (Required)

Commitment to 6 months minimum (Mandatory)

Passport/ID card from a European Union country Or specific work permit for the country of work (Mandatory)

Comfortable with computers (Appreciated)

Experience in customer service, call center, receptionist, support or customer contact (Appreciated)

All information provided (diplomas, language level, availability, etc.) will be verified during the recruitment process.

Only candidates who meet all the criteria will be contacted for further processing.

PLEASE NOTE: We are only recruiting candidates who are committed to working remotely from mainland Portugal.

Do NOT apply if you recognize yourself in any of these points:

You are NOT comfortable working in English

You live in another country

You are NOT available for at least 6 months

You do NOT like customer contact

You do NOT want to take an entry-level position

Your salary expectations exceed the stated range

What you will gain

  • Gross monthly salary between 1,000 and 1,300, in line with the cost of living and the entry-level position
  • Mutual insurance with employer coverage (supplementary health insurance)
  • Initial training for effective job placement
  • Join a dynamic company offering an opportunity for rapid professional career development
  • Opportunity to represent a recognized international brand in the customer relations sector
  • Opportunity to expand your professional network across Europe

Workster: Your partner for an international career

  • We connect talents with renowned international companies
  • You will be directly hired by one of our clients
  • We support you throughout the recruitment process to maximize your chances of success

Simple and quick recruitment

  • Pre-selection interview
  • Online tests
  • Final interview

If you have any questions or would like to clarify any points, please indicate this in your application.

Our commitment to diversity

  • All applications are welcome, regardless of origin, gender, sexual orientation or functional diversity.

Ready to boost your career?

Apply now!

Our recruitment team is here to help you land your next job!

Customer Service Representative, Customer Care Agent, Support Representative, Client Support Specialist, Customer Service Advisor, Customer Care Specialist, Helpdesk Agent, Client Service Agent, Customer Assistance Representative, Fully remote, 100% remote, Remote only, Remote-first, Work from anywhere, Work from home (WFH), Home-based, Location-independent, Distributed team, Virtual position, Remote work (full-time remote), No office required.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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