Assistant General Manager

Company Description

"Why work for ibis London Blackfriars? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We're looking for an experienced and passionate hospitality leader to join ibis London Blackfriars as our Assistant General Manager.

Located in the heart of London's vibrant South Bank, our hotel offers 297 bedrooms, Charlie's Corner restaurant and bar, a great location within walking distance of major transport links and some of London's popular attractions.

Working closely with the General Manager, you will support the successful day-to-day operation of the hotel, ensuring exceptional guest experiences, strong commercial performance and a positive team culture.

Key Responsibilities

• Support the General Manager in leading all hotel operations
• Drive exceptional guest satisfaction and service standards across all departments
• Act as the senior leader in the absence of the General Manager
• Coach and develop teams to achieve their full potential
• Support budgeting, cost control and revenue performance objectives
• Ensure compliance with brand standards, health & safety and company policies
• Monitor guest feedback and implement continuous improvement initiatives

Qualifications

About You

• Previous hotel management experience, ideally within a branded hotel environment
• Strong leadership, communication and organisational skills
• Commercially aware with a hands-on approach to operations
• Passionate about hospitality, guest experience and team development
• Able to thrive in a fast-paced environment and lead by example
• Geographically mobile and looking to become a future General Manager within our Hotel group

Additional Information

Benefits:

• Up to 10% annual bonus
• Private Health Care Scheme
• Eyecare Vouchers
• Merlin Discount
• A Discount Card to be used in Accor Hotels Worldwide
• Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
• Training & Development
• Additional holidays with service
• Employee Advisory Service

Please note - to be considered for this position, you must already have full working rights in the UK. 

Ready to take the next step? We'd love to hear from you. Apply today and become part of the ibis London Blackfriars team.