Insurance Administrative Assistant

This is a remote position.

About the Role

We are looking for a reliable and detail-oriented Administrative Assistant to support a busy Property & Casualty (P&C) insurance agency. This role focuses on administrative support, billing, preparing insurance documents, and assisting the agency with day-to-day operations.

Previous Property & Casualty insurance experience is strongly preferred, especially working with ACORD forms, but we are willing to train someone with exceptional administrative skills and the ability to learn quickly.

Responsibilities

• Prepare, complete, and process ACORD forms and other insurance documents.
  

• Handle billing, invoices, and payment-related administrative tasks.
  

• Answer incoming phone calls and respond to client emails professionally.
  

• Maintain accurate client and policy records.
  

• Assist with policy changes, renewals, certificates, and other administrative requests.
  

• Communicate with insurance carriers and clients as needed.
  

• Support producers and account managers with day-to-day administrative tasks.
  

• Perform data entry and keep files organized and up to date.
  

• General secretarial and office support duties.
  

Qualifications

• Previous experience in a Property & Casualty insurance agency preferred.
  

• Experience with ACORD forms is a strong plus.
  

• Strong organizational skills and attention to detail.
  

• Excellent English communication skills, both written and verbal.
  

• Proficient with Microsoft Office and comfortable learning agency management software.
  

• Able to multitask and manage priorities in a fast-paced environment.
  

• Professional, dependable, and customer-focused.
  

Ideal Candidate

• Organized and highly detail-oriented.
  

• Able to work independently with minimal supervision.
  

• Comfortable handling confidential client information.
  

• Eager to learn and committed to providing excellent administrative support.