Passenger Services Administrative Associate (Temporary)

ABOUT US

At TTC, we are Enriching lives by connecting people and places.  For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives. Behind every unforgettable journey is a passionate team making it happen. That’s where you come in. 

OUR VALUES

Everything we do is guided by our five shared commitments:  

• Value Every Voice - We put people first.  
• Act with Integrity - We do what’s right. 
• Explore Beyond Boundaries - We’re driven by curiosity.  
• Own the Outcome - We take responsibility for our decisions.  
• Succeed Together - We’ve got each other’s backs. 

THE OPPORTUNITY

We are seeking a detail-oriented, self-directed individual to join Uniworld Boutique River Cruises as Passenger Services Administrative Associate on a temporary basis. The Passenger Services Administrative Associate (Temporary) provides administrative and data support to the Passenger Services team for Uniworld Boutique River Cruises. 

This is a fully remote, temporary assignment running through at least mid-October, ideal for someone who thrives working independently, meeting deadlines, and keeping information accurate and organized behind the scenes. Unlike our standard Passenger Services Advisor role, this position does not involve direct guest-facing service, aside from sending email notifications and template-driven responses.

WHAT YOU'LL DO

• Enter and update case information in Salesforce.
• Update customer bookings and internal documents.
• Assist with sending email notifications and issuing template-driven responses.
• Assist with email filtering and prioritization.
• Support the team with other administrative tasks as needed.

 ROLE SUCCESS CRITERIA

• Accurately and promptly enters/updates data in Salesforce and internal systems.
• Meets department quotas and deadlines for assigned tasks.
• Maintains a high level of accuracy on booking updates and notifications.

WHAT YOU'LL BRING

• Data entry experience required
• Mid-level proficiency in Microsoft Excel and Outlook 
• Comfortable working independently with minimal supervision
• Prior remote work experience
• Ability to consistently meet quotas and deadlines
• Adaptability: Responds effectively to change, adjusting priorities and approach to meet evolving needs. 
• Resilience & Drive: Maintains energy and focus inchallenging environments, persisting to achieve results. 
• Quality & Attention to Detail: Ensures accuracy, consistency, and high standards in all work, minimizing risk and rework

NICE TO HAVE

• Contact / call center experience
• Salesforce experience

TRAVEL & OTHER REQUIREMENTS

• Location: Fully Remote (U.S. Eligible)
• Working Hours: Monday – Friday, 8:30AM – 5:00PM PT
• Duration: This is a full-time temporary assignment with an initial term of approximately 1 month, with the possibility of extension up to 3 months based on business needs and individual performance.

The Travel Corporation is an equal opportunity employer and does not discriminate against race, color, creed, sex, gender, religion, marital status, age, national origin, sexual orientation, or any other consideration made unlawful by federal, state, or local laws or ordinances. The Travel Corporation is proud to be an equal opportunity employer. We not only encourage and support diversity in the workplace, we celebrate it! If you feel you have the skills and experience to thrive in a supportive and inclusive environment, we want to hear from you!