Logo for Savior Artigos Texteis Lda

French Customer Support Specialist - Tech, Lisbon

Role overview

Qualifications

  • Fluent in French
  • Comfortable working in English
  • Prior customer service experience is a plus
  • Willingness to undergo training

Responsibilities

  • Help users with account and product support
  • Answer customer questions by phone, email, and chat
  • Keep accurate records of each interaction
  • Escalate complex cases to the appropriate team

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Record Keeping

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

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Job description

A Tech client in Lisbon, Portugal is looking for a French-speaking Customer Service Advisor to join their growing team.

You'll help users of a major digital platform with account and product support.

Work model: Remote.

Start date: 14/Aug/26.

Relocation support is available for candidates moving from abroad.

Training/nesting on site, then remote possible.

In this role, you'll answer customer questions by phone, email, and chat, keep accurate records of each interaction, and escalate more complex cases to the right team when needed.

We're looking for candidates who communicate confidently in French and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You can expect thorough initial training, continuous coaching from your team lead, and a clear path for career progression over time.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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