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Product Manager

The Access Group

Role overview

Qualifications

  • Experience working on platform, infrastructure, data or integration products in a software-as-a-service environment
  • Confidence working with technical concepts like application programming interfaces (APIs), data models or system integrations
  • Experience using AI tools to support product management tasks
  • Exposure to hospitality technology or other vertical software

Responsibilities

  • Own discovery and delivery for a platform domain, turning strategy into clear priorities and a well-managed backlog
  • Work closely with engineering and design as part of a product trio to ensure value delivery
  • Collaborate with product managers across the hospitality suites to understand their needs
  • Use data and AI tools to shape decisions and write clear product documentation

Key facts

Hard skills

Product Management Platform Product Management Software As A Service (SaaS) Computational Tools

Other skills

  • Hospitality
  • Problem Solving
  • Collaboration
  • Communication

About the company

The Access Group logo

The Access Group

Computer Software / SaaS

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 100,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what’s important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs over 7,000 people, continuously driving product innovation and customer service excellence.

Company details

Company typeLarge
IndustryComputer Software / SaaS
Company size5001 - 10000

Links

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Job description

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

About you:

You’re a product manager who enjoys working on shared platforms that other teams rely on. You like solving complex problems and making things simpler for the people using your work. You’re comfortable working with technical teams and can explain what you’re doing and why in a clear, human way.
You understand that great platform products don’t exist in isolation — they help other teams move faster and deliver better outcomes for customers. At Access, you’ll play a key role in shaping how our hospitality products work together, helping thousands of venues run more smoothly every day.

Day‑to‑day, you will:

  • Own discovery and delivery for a platform domain, turning strategy into clear priorities and a well‑managed backlog.
  • Work closely with engineering and design as part of a product trio, making sure what’s built delivers real value for the teams using it.
  • Collaborate with product managers across the hospitality suites to understand their needs and design shared platform capabilities.
  • Use data and AI tools to shape decisions, write clear product documentation, and understand how your platform capabilities are being used.

Your skills and experiences might also include:

  • Experience working on platform, infrastructure, data or integration products in a software‑as‑a‑service environment.
  • Confidence working with technical concepts like application programming interfaces (APIs), data models or system integrations, without needing to be an engineer.
  • Experience using AI tools to support product management tasks, such as discovery, analysis or writing specifications.
  • Exposure to hospitality technology or other vertical software where multiple products connect through a shared platform.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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