·         Work with the Coupa Implementation / Integration Team to complete Coupa rollout of the established P2P Process in new sites. 

·         Provide technical support to application users and assist in error management through administration of Jabil’s support ticketing system. 

·         Assist in the design, development, testing, training and roll-out of additional Coupa modules as required. 

·         Identify opportunities to utilize additional Coupa features or modules.

·         Provide Coupa application support, identify training needs, and make recommendations for functionality and business process improvements. 

·         Partner with Global Shared Services:  Communicate with the regional catalog and supplier enablement teams to ensure consistent approach across the world.  Assist in developing in-take forms to allow end users to request support to load catalogs, enable punch out or enable cxml invoicing. 

·         Coordinate with the purchasing community to ensure buying channel implementation to allow Jabil to stay in front of our competition from a supply chain management standpoint. 

·         Forge successful relationships with the purchasing community and Coupa users to work and apply purchasing strategy. 

·         Assist Business Units in identifying cost reduction opportunities for sourced components. 

·         Demonstrate a return on investment for all enhancements made to Jabil’s supply chain tools or processes. 

·         Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. 

·         Comply, follow, and enforce all procedures within the company security policy. 

·         May perform other duties and responsibilities as assigned. 

JOB QUALIFICATIONS & KNOWLEDGE REQUIREMENTS

·         Experience in working with Coupa Procure to Pay is required - emphasis on core procure-to-pay, contracts (CLMA, CLMS), and general system administration. 

·         Ability to create procedural manuals. Ability to effectively present information or training material and respond to questions from relatively large groups of people. 

·         Strong problem solving, analytic, negotiation, project management, and people skills are a must.  

·         Ability to define problems, collects data, establish facts, summarize information, and draw valid conclusions.  

·         Ability to solve practical problems with limited information.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 

·         Ability to work effectively under pressure with constantly changing priorities and deadlines. 

Bachelor’s degree, preferably in business, information systems, or finance. 

·         Three to five years of relevant business experience. 

·         Coupa certification is preferred, but not mandatory