Business Analyst

Are you passionate about collaborating with business teams and stakeholders to analyse, improve, and automate processes? Do you thrive in a dynamic environment where your expertise shapes the quality culture and enhances product reliability? If so, join us as a Business Analyst and play a vital role in our mission. Be a part of our team and help us deliver innovative solutions that make a real impact.

Founded in Switzerland in 2012, SkyCell is transforming global pharmaceutical supply chains through a combination of advanced temperature-controlled containers, IoT connectivity, and digital solutions.

Our integrated product ecosystem helps leading pharmaceutical companies reduce risk, improve operational efficiency, and ensure the safe delivery of life-saving medicines worldwide.

Today, SkyCell operates at the intersection of hardware, software, data, and logistics - combining Swiss engineering excellence with a growing digital platform to shape the future of connected pharma supply chains.

Why SkyCell?

🌱 Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare.

🚀 Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation.

🌎 Stronger together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way.

💡 Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell.

🏆 Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.

What You'll Do:

• Collaborate with business teams and stakeholders to analyse, improve, and automate company processes

• Elicit, gather, and document requirements, translating them into clear functional specifications

• Develop and maintain user stories, use cases, process flows, and activity diagrams to ensure shared understanding

• Assess the business impact of technical decisions and verify alignment with strategic goals

• Collaborate with the team and stakeholders to shape the product roadmap and prioritize features

• Provide guidance and clarification to development teams throughout the delivery lifecycle

• Support quality assurance efforts by reviewing test cases and assisting with validation

• Contribute to testing strategies for automation and non-functional requirements

• Act as a triage expert for incoming requests, bugs, and improvement opportunities

• Resolve technical issues and remove cross-functional blockers as they arise

• Manage projects with defined milestones and deliverables, ensuring progress and risks are communicated effectively

• Create documentation and training materials for end users to support new functionality adoption