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Entry Level Customer Service Representative / Travel ️

Role overview

Qualifications

  • Strong communication and customer service skills
  • Passion for travel and helping others create memorable experiences
  • Self-motivated and organized with good time management skills
  • Comfortable using computers and online platforms

Responsibilities

  • Assist clients in planning and booking customized vacations
  • Provide recommendations for destinations, flights, resorts, cruises, and activities
  • Manage reservations and ensure accurate, timely communication
  • Use digital booking tools to research and secure travel deals

Key facts

  • Remote from: St Kitts and Nevis
  • Full time
  • Entry-level / graduate
  • B2B Customer Service Representative
  • English

Hard skills

Other skills

  • Customer Service
  • Communication
  • Sales
  • Time Management

About the company

HB Travels logo

HB Travels

  • Travel, Tourism & Airlines
  • 1–10
HB Travels is a consumer-focused travel agency that plans and books vacations, including all-inclusive resorts, cruises, destination weddings and honeymoons, flights, hotels, car rentals, tickets and tours. The company offers tailored itineraries for leisure getaways and business travel and handles logistics such as transfers and event or tour bookings to provide a full-service travel experience.

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Job description

Do you love travel and enjoy helping others plan unforgettable experiences? Were looking for motivated, customer-focused individuals to join our team as Entry Level Customer Service Representatives / Travel.

This remote opportunity allows you to work from anywhere while receiving full training, support, and access to exclusive travel perks. Even with no prior industry experience, you can launch a rewarding career in travel with unlimited earning potential and exciting growth opportunities.

What You'll Do

  • Assist clients in planning and booking customized vacations

  • Provide recommendations for destinations, flights, resorts, cruises, and activities

  • Manage reservations and ensure accurate, timely communication

  • Use digital booking tools to research and secure travel deals

  • Stay updated on travel promotions, supplier offers, and industry trends

  • Build long-term client relationships through excellent service and follow-up

  • Share services via social media, networking, and referrals

What Were Looking For

  • Strong communication and customer service skills

  • Passion for travel and helping others create memorable experiences

  • Self-motivated and organized with good time management skills

  • Comfortable using computers and online platforms

  • Sales or upselling experience is a plus (but not required)

  • Must be 18+ with a reliable internet connection and personal device

  • No previous travel industry experience required, training provided!

Perks & Benefits

  • Flexible schedule, work part-time or full-time from anywhere

  • Unlimited earning potential with room to grow

  • Exclusive travel discounts, perks, and FAM trip opportunities

  • IATA cards available to qualified participants

  • Continuous training, certifications, and mentorship programs

  • Supportive team environment with advancement opportunities

Apply Today!

Turn your love for travel into a fulfilling career. Apply now to become an Entry Level Customer Service Representative / Travel!

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