Customer Service Representative – Remote (AI Vending Machines)

• 23 days ago

Vend Guys

Role overview

Qualifications

Friendly and patient demeanor
Tech-comfortable
Confident using computers and remote support tools
Interest in supporting small business owners

Responsibilities

Help customers get set up and onboarded with AI vending machines
Work directly with customers via video chat and remote tools
Guide customers through setup and answer questions
Ensure customers feel confident using their machines

Key facts

Remote from: Anywhere
Part time
Customer Service Representative (B2B)
English

Hard skills

Other skills

Customer Service
Video Conferencing
Communication
Problem Solving
Patience
Social Skills

About the company

Vend Guys

Business Supplies & Equipment

Vend Guys is a U. S. -based vending machine retailer and operator-services company that sells beverage, snack, and combo vending machines, cashless payment receivers, parts, and related components. They provide online storefront eCommerce, nationwide shipping from New Jersey, and operator-focused services such as managed storage, machine relocation, inventory and software guidance, and partnerships with VMS and cashless/EMV payment providers to enable smart, cashless vending solutions.

Company details

IndustryBusiness Supplies & Equipment

Company size2 - 10

Links

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Job description

This is a remote position.

We are looking for a friendly, patient, and tech-comfortable Customer Service Representative to help customers get set up and onboarded with their AI vending machines.

This role is ideal for someone who enjoys helping people, is confident using computers and remote support tools, and is interested in supporting small business owners as they grow.

You will work directly with customers via video chat and remote tools to guide them through setup, answer questions, and ensure they feel confident using their machines.

Salary: 16$/hr

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