About the Role
The HDE Analyst drives project success by serving as the bridge between clinicians, Epic implementation teams, and payer operations. You'll manage the full spectrum of Epic member connectivity—from strategic business case development through operational delivery—while translating clinical workflows, technical capabilities, and business needs into aligned solutions. This role requires both technical depth in Epic configuration and the interpersonal credibility to lead conversations across clinical, IT, and payer stakeholders.
What You'll Do
Stakeholder Leadership & Communication
- Lead cross-functional conversations between Provider, Epic, and Payer teams to align on implementation goals, priorities, and timelines.
- Serve as the primary spokesperson for Epic integration projects, confidently discussing implementation lifecycle activities including testing, piloting, and go-live.
- Conduct quarterly provider meetings with implemented providers to support relationship management and quality enablement.
- Translate clinical workflow requirements into Epic configurations and data specifications that providers understand and can execute against.
HDE Strategy & Business Development
- Support business case development for EMR integrations, capability expansions, and complementary system integrations (ADT, HIE, Labs).
- Contribute to analytics and tracking of Clinical Tech integration outcomes.
- Participate in process design and implementation for new or expanded integrations.
- Build and maintain vendor relationships with EMR, ADT, HIE, Lab, and clearinghouse partners (e.g., Availity).
Epic Operations & Configuration
- Manage Epic member load, configuration, mapping, and data analytics with providers.
- Own Epic configuration for new implementations and provider expansions.
- Optimize data flow and accuracy across integrated systems.
- Perform defect resolution and troubleshooting collaboratively with providers and internal teams.
- Manage roster data, optimization, and delivery to downstream vendors.
Project Tracking & Reporting
- Develop and maintain project tracking mechanisms that provide accountability and visibility across HDE, HEDIS, and Provider Enablement workstreams.
- Track status and progress on live and optimized integrations.
- Collaborate with HDE-IT and Business Data Services (BDS) on technical and data issues.
Who You Are
Required
- Bachelor's degree.
- Epic certification in one or more of: EpicCare Ambulatory, Epic Healthy Planet, Epic Referrals and Authorizations, Epic Care Everywhere, Epic Health Information Management, and/or Epic Bridges.
- Strong understanding of clinician workflows and healthcare operations (clinical background, nursing experience, or extensive payer/provider operations exposure).
- Payer or large academic Epic experience in an implementation, support, or analyst role.
- Demonstrated ability to communicate effectively with clinical, technical, and business stakeholders.
- Experience managing provider relationships and conducting implementation or operational meetings.
Preferred
- Clinical background (RN, MD, NP, or clinical informaticist training).
- Implementation exposure to HEDIS, Clinical Documentation Integrity, Release of Information, Risk Adjustment, Value-Based Care, and/or CMS-0057.
- Prior experience within an EMR vendor implementation or technical services team.
- Experience with multiple EMR platforms or healthcare integration standards.
- Proficiency in Epic Clarity Data Model, Epic Clinical Data Model, and/or Epic Cogito Tools Admin.
- Experience with SQL, JSON, or Python for query optimization and data analysis.
- Familiarity with ADT, HIE, Lab, or other clinical data exchange systems.
About 10Pearls:
10Pearls is a global, purpose-driven helping businesses re-imagine, digitalize, and accelerate. As an end-to-end digital technology partner, 10Pearls helps businesses create future-proof, transformative digital products that leverage emerging technologies. 10Pearls' clients include Global 2000 enterprises, high-growth mid-size businesses, and some of the most exciting start-ups from industries like healthcare, fintech, energy, education, real estate, retail, and hi-tech. Headquartered in the Washington DC metro area, 10Pearls has centers in North America, Latin America, Europe, and South Asia. To learn more, visit .
We offer a competitive compensation package, including the below benefits for full-time employees:
- Strong medical, dental, and vision plans with 60% of premiums for employees and their dependents covered by 10Pearls
- Employer-funded health reimbursement account (HRA) for the high-deductible health plan option
- Generous 401(k) plan with a 4% employer match and immediate vesting after 90 days of employment
- Paid time off for vacation, sick/wellness, and personal leave; separate paid parental leave program
- Employer-paid short-term, long-term, life, and AD&D insurance
- Additional voluntary insurance programs, including life & AD&D, critical illness, cancer, and hospital indemnity for employees and dependents
- Full access to Tysons Corner Headquarters office with amenities: a state-of-the-art gym, fully stocked kitchen with snacks and cold brew coffee on tap, and free parking on-site
10Pearls is an Equal Opportunity Employer and is committed to maintaining a diverse workplace.
