Logo for Faithful Financial

Customer Support 1

Role overview

Qualifications

  • High school diploma or equivalent
  • Strong verbal communication skills
  • Reliable internet connection and a quiet workspace
  • Basic computer skills (Microsoft Office proficiency)

Responsibilities

  • Handle inbound and outbound calls to support customers of various clients
  • Provide excellent customer service, addressing questions and concerns
  • Accurately enter information into our database
  • Follow up with customers as needed to ensure satisfaction

Key facts

Other skills

  • Customer Service
  • Non-Verbal Communication
  • Basic Internet Skills
  • Microsoft Office
  • Reliability
  • Physical Flexibility

About the company

Faithful Financial logo

Faithful Financial

Company details

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Job description

Are you looking for a flexible, work-from-home opportunity? Join our team as a  Remote Customer Service Representative and help support customers of various  clients! In this role, you’ll handle both inbound calls, ensuring callers have a  seamless experience while entering their information into our database. If you  have great communication skills and a passion for helping others, this is the  perfect role for you! 

Responsibilities
:
● Handle inbound and outbound calls to support customers of various clients
● Provide excellent customer service, addressing questions and concerns
● Accurately enter information into our database
● Follow up with customers as needed to ensure satisfaction
● Meet and exceed performance metrics to qualify for advancement
opportunities

Requirements

● High school diploma or equivalent 
● Strong verbal communication skills 
● Reliable internet connection and a quiet workspace 
● Basic computer skills (Microsoft Office proficiency) 
● Ability to work flexible hours, including evenings and weekends (set your  own schedule)

Technology Requirements (MANDATORY to begin work):
● Windows 11 desktop or laptop
● Minimum 16 GB RAM
● No Chromebooks or Apple devices
● Dual monitors recommended (not required at application)
● USB noise-canceling headset (not required at application)

Benefits

● Fully remote position – work from anywhere
● Starting pay of $12–$15/hour
● Flexible self-scheduling
● Advancement opportunities based on performance
● Supportive team environment


Salary: 24,000-26,500

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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