Logo for Kalam Customer Experience

Lingala Remote Medical OPI/VRI Interpreter-Remote

Role overview

Qualifications

  • Fluent in source language English and Native in Lingala target language
  • 1+ years of over the telephone interpretation experience in a well-known interpretation company
  • Good knowledge of medical terminology
  • High emotional intelligence and tolerance to different cultures

Responsibilities

  • Provide accurate communication between non-Lingala and Lingala speakers during calls
  • Assure transparency during conversations in various fields and industries
  • Carry out exclusive service in different fields and industries
  • Work effectively from a remote location with necessary technical requirements

Key facts

  • Remote from: Anywhere
  • Full time
  • Junior (1-2 years)
  • Medical Interpreter
  • English

Hard skills

Other skills

  • Communication
  • Active Listening
  • Emotional Intelligence
  • Cultural Sensitivity

About the company

Kalam Customer Experience logo

Kalam Customer Experience

Writing & Editing

Kalam a Future group company, is a world-class virtual BPO company that provides cost-effective interpretation, translation & customer experience solutions to more than 300 companies globally and helps them thrive beyond borders, reduce costs, and expand into new markets. Our mission is to help you attract and retain customers by providing loyalty, satisfaction, and real human experience that ultimately leads to business expansion and revenue growth.

Company details

Company typeSME
IndustryWriting & Editing
Company size51 - 200

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

This is a remote position.

If you are passionate about different languages and interpretation, we need you!



We are looking for professional remote interpreters who want to join an international company and be a great help to the community.


An Over-the-Phone Interpreters (OPI) /Video Remote Interpreters (VRI) in Future Group Translation and Localization Services provide accurate communication between non-Lingala and  Lingala speakers during the calls. They carry out exclusive service in different fields and industries and assure transparency during the conversation.


Interpreters in Future Group Translation and Localization Services are linguistic experts, fast workers when it comes to the information mentioned during the call, and renowned for their high level of tolerance, accuracy, and expertise.


After you familiarize yourself with the following description of the position, you can click "Apply now" and send us your resume and certificate in PDF or Word files. 



Requirements

Your background and experience:



  • Fluent in source language English and Native in Lingala target language

  • 1+ years of over the telephone interpretation experience in a well-known interpretation company.

  • Good knowledge of medical terminology.

  • Awareness in legal terminology is a plus.

  • International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.).

  • High school diploma in your native language.

  • High emotional intelligence and tolerance to different cultures.

  • High level of communication, listening, note-taking, and memory retention skills.





Technical requirements:



As this position is fully remote, you should comply with several technical requirements for your computer. We need to be sure, that your home office will work effectively.


Internet
  • Dedicated high-speed, private, and secured internet connection.
  • Minimum download speed 10 Mbps (megabits per second)
  • Minimum upload speed 3 Mbps (megabits per second)
  • Wired Internet, Ethernet Port (Wi-Fi is not allowed)

Systems
  • Minimum Windows 10 operating system
  • Computers with dual core, 2 GHZ processor, like an Intel Core i5 or superior
  • 8 GB RAM memory minimum

Equipment
  • Single device (computer or laptop) which can run required systems (see #2). (No external devices, such as cell phones or tablets, are permitted)
  • External monitors and connectors (if applicable).
  • Computers must operate in “High Performance” mode, not “balanced” or “power saver”.
  • Power adapter plugged in and not operating on battery.
  • Chromebook, or Mac is not allowed.
  • USB Headphones Use a noise cancelling, wired headset with a built-in microphone (no wireless/Bluetooth headphones). The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are not allowed.


Benefits

What we offer you:

  • Fully remote position with a clear schedule.
  • Full-time or part-time position (business and weekend hours).
  • Immediate availability to start working after onboarding.
  • Internal Certified training.
  • Monthly fee payments.
  • Contract type of employment.

If you choose to work w ith Future Group Translation and Localization Services you will get into a friendly team, that supports each other, actively communicates, has its own corporate culture, and achieves the goals together!

About us:


Founded in 1994, Future Group has grown into one of the world’s most trusted translation and localization expert houses across the globe.

 We have successfully established a global reputation for meeting our clients’ requirements in the most beneficial and cost-effective way.

With a high-tech translation memory software technology, ISO certification and access to translators for any language and business application, Future Group has earned a reputable image all across the language services market.


Send us your resume. If your expertise complies with the requirements listed above, our Talent Acquisition Team will contact you by email to explain in detail the pay rates, schedules, and other working conditions. 


We will be happy to welcome you to our team!



Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Medical Interpreter Related jobs

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.