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Korean OPI/VRI Interpretation Vacancy

Role overview

Qualifications

  • Fluent in English and native in target language
  • 1+ years of over-the-telephone interpretation experience
  • Good knowledge of medical terminology
  • High emotional intelligence and tolerance to different cultures

Responsibilities

  • Provide accurate communication between English native speakers and speakers of the target language
  • Carry out exclusive service in different fields and industries
  • Ensure transparency during the conversation
  • Utilize high level of communication, listening, note-taking, and memory retention skills

Key facts

Hard skills

Other skills

  • Emotional Intelligence
  • Cultural Sensitivity
  • Communication
  • Active Listening

About the company

Kalam Customer Experience logo

Kalam Customer Experience

Writing & Editing

Kalam a Future group company, is a world-class virtual BPO company that provides cost-effective interpretation, translation & customer experience solutions to more than 300 companies globally and helps them thrive beyond borders, reduce costs, and expand into new markets. Our mission is to help you attract and retain customers by providing loyalty, satisfaction, and real human experience that ultimately leads to business expansion and revenue growth.

Company details

Company typeSME
IndustryWriting & Editing
Company size51 - 200

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Job description

This is a remote position.

If you are passionate about different languages and interpretation, we need you!



We are looking for professional remote interpreters who want to join an international company and be a great help to the community.


An Over-the-Phone Interpreters (OPI) /Video Remote Interpreters (VRI) in Future Group Translation and Localization Services provide accurate communication between English Native speakers and speakers of your native language during the calls. They carry out exclusive service in different fields and industries and assure transparency during the conversation.


Interpreters in Future Group Translation and Localization Services are linguistic experts, fast workers when it comes to the information mentioned during the call, and renowned for their high level of tolerance, accuracy, and expertise.



Requirements

Your background and experience:

  • Fluent in source language (English) and Native in target language.
  • 1+ years of over the telephone interpretation experience in a well-known interpretation company is a plus, but not mandatory.
  • Good knowledge of medical terminology is a plus, but not mandatory.
  • Awareness in legal terminology is a plus.
  • International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.).
  • High school diploma in your native language.
  • High emotional intelligence and tolerance to different cultures.
  • High level of communication, listening, note-taking, and memory retention skills.

Technical requirements:

As this position is fully remote, you should comply with several technical requirements for your computer. We need to be sure that your home office will work effectively. 

Internet

  • Dedicated high-speed, private, and secured internet connection.
  • Minimum download speed 10 Mbps (megabits per second)
  • Minimum upload speed 4 Mbps (megabits per second)
  • Wired Internet, Ethernet Port (Wi-Fi is not allowed)
  • Systems
  • Minimum Windows 10 operating system
  • Computers with dual core, 2 GHZ processor, like an Intel Core i5 or superior
  • 8 GB RAM minimum
  • Equipment
  • Single device (computer or laptop) which can run required systems (see #2). (No external devices, such as cell phones or tablets, are permitted)
  • External monitors and connectors (if applicable).
  • Computers must operate in “High Performance” mode, not “balanced” or “power saver”.
  • Power adapter plugged in and not operating on battery.
  • Chromebook, or Mac is not allowed.
  • USB Headphones Use a noise canceling, wired headset with a built-in microphone (no wireless/Bluetooth headphones). The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are not allowed.

Benefits

What we offer you:

  • Fully remote position with a clear schedule.
  • Full-time position (business and weekend hours).
  • Immediate availability to start working after onboarding.
  • Internal Certified training.
  • Monthly fee payments.
  • Contract type of employment.

If you choose to work with Future Group Translation and Localization Services, you will get into a friendly team that supports each other, actively communicates, has its own corporate culture, and achieves the goals together!

About us:

Founded in 1994, Future Group has grown into one of the world’s most trusted translation and localization expert houses

across the globe.

We have successfully established a global reputation for meeting our clients’ requirements in the most beneficial and

cost-effective way.

With high-tech translation memory software technology, ISO certification and access to translators for any language

and business application, Future Group has earned a reputable image all across the language services market.

. 

We will be happy to welcome you to our team!



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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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