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Sales Performance Coach

Role overview

Qualifications

  • Minimum of 3 years in customer service or sales
  • Track record of meeting sales quotas or commission-based roles
  • Strong verbal and written communication skills
  • Expertise in translating data into actions to improve performance

Responsibilities

  • Train rental agents to create optimal rental experiences
  • Coach branch managers on training rental agents in sales and service
  • Conduct and document Rental Sales Agent Coaching and Feedback evaluations
  • Analyze data using AI tools to support operations teams

Key facts

  • Remote from: United Kingdom
  • Full time
  • Mid-level (2-5 years)
  • Sales Coach
  • English

Hard skills

Other skills

  • Customer Service
  • Coaching
  • Social Skills
  • Communication
  • Organizational Skills
  • Microsoft Excel
  • Team Building
  • Team Motivation
  • Problem Reporting

About the company

SIXT Portugal logo

SIXT Portugal

Travel & Tourism

A SIXT Portugal é um fornecedor líder de serviços de mobilidade premium. A SIXT Portugal, com sede em Paredes, Porto é um fornecedor líder de serviços de mobilidade premium. Com os seus produtos SIXT rent, SIXT ride, SIXT+ e soluções para Corporate e Luxury a empresa oferece um serviço de mobilidade premium e exclusivamente integrado nas áreas do aluguer de veículos particulares e comerciais, serviço de transporte por aplicação e assinatura de automóveis. Os produtos podem ser reservados, entre outros canais, através da aplicação SIXT. A SIXT Portugal está presente em mais de 30 pontos por todo o país. A empresa oferece aos seus clientes experiências que inspiram e superam as suas expectativas – através de uma cultura de inovação, uma oferta premium consistente em termos de frota e serviço, e uma relação preço-qualidade atrativa.

Company details

IndustryTravel & Tourism
Company size501 - 1000

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Job description

Company Description

Job Description

The Sales Performance Coach at SIXT is your chance to lead and inspire rental sales agents and branch managers across your own patch in the UK. You will train teams to optimize the rental experience by selling extras tailored to customer needs, delivering outstanding service, and upskilling location leaders in coaching and leadership. As a SIXT expert, you will ensure branches educate customers about our fleet and ancillary products to elevate every rental. Ready to drive success, boost team morale, and make a lasting impact? Join Team Orange and be part of our dynamic environment in the UK! Apply now!

YOUR ROLE AT SIXT

  • You train rental agents to create the optimal rental experience by maximizing sales and service opportunities for every customer
  • You coach branch managers on training rental agents in sales, service, and goal-setting
  •  You conduct and document Rental Sales Agent Coaching and Feedback evaluations providing data-driven insights to branch managers and leadership
  • You recognize and reward sales staff to build morale and strengthen branch culture
  • You advise as an expert on all SIXT vehicles, protection items, and extras
  • You regularly meet with branch and regional managers to review progress and complete detailed reporting
  • You analyze detailed data using AI tools and intermediate Excel skills to deliver tailored reporting that supports operations teams in maximizing sales and service
  • You meet all sales and service standards while handling customer complaints professionally and confidently

YOUR SKILLS MATTER

  • Experience You bring a minimum of 3 years in customer service or sales, ideally with a track record of meeting sales quotas or commission-based roles
  • Expertise You translate quantified data into concrete actions that improve operational team performance and monitor impact
  • Commitment You are available to travel extensively within your assigned patch, with minimal overnight stays
  • Soft Skills You excel at interpersonal relationship building and have strong verbal and written communication skills
  • Organizational Skills You are highly organized and adept at managing multiple tasks simultaneously

WHAT WE OFFER

  • Competitive Salary & Financial Security Receive a competitive salary and enrol in SIXT’s pension scheme for long-term security, plus a company car from our fleet
  • AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve
  • Generous Time Off Enjoy 25 days of annual leave plus bank holidays
  • Training & Development Benefit from paid training sessions and various development opportunities
  • Exclusive Employee Benefits Access special terms for SIXT car hire and extend these perks to friends and family through our staff rental scheme
  • Health, Wellbeing & Life Assurance Utilize the Medicash health cashback plan and the Yulife wellbeing app, along with in-service life assurance
  • Family-Friendly Support & Assistance Enjoy generous family-friendly provisions and access our Employee Assistance Programme for additional support

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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