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Remote - Lead Epic Application Analyst III - Orders

Role overview

Qualifications

  • Expert-level support experience
  • Proficient in multiple applications
  • Experience in training and mentoring

Responsibilities

  • Assist, train, and support customers and other Application Analysts
  • Enhance customers' understanding of available tools
  • Proactively manage and troubleshoot issues
  • Ensure quality delivery of application availability

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • English

Other skills

  • Troubleshooting (Problem Solving)
  • Training And Development
  • Mentorship
  • Collaboration

About the company

Mosaic Life Care logo

Mosaic Life Care

Mosaic Life Care is health care, re-imagined. We are dedicated to not only treating you when you are sick, but also to keeping you healthy. That’s life care. At Mosaic Life Care, we are committed to providing the best and safest care, while creating a warm, inviting environment for our patients, family members and caregivers. We’ve developed an innovative life-care model that includes traditional health care, as well as a focus on other aspects of our patients’ lifestyles that affect their overall wellness. Mosaic Life Care, a recipient of the 2009 Malcolm Baldrige National Quality Award and named one of the nation’s top performers on key quality measures by The Joint Commission in 2010, is the next generation of health care. As a member of the Mayo Clinic Care Network, our physicians have the opportunity to seek Mayo Clinic expertise through eConsults. By working together, we hope to build new and innovative ways to provide the best possible care. Mayo Clinic and Mosaic Life Care share a common philosophy, commitment and mission to improve the delivery of care.

Company details

Company typeSME
Company size1001 - 5000

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Job description

Candidates residing in the following states will be considered for remote employment: Alabama, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, and Virginia. Remote work will not be permitted from any other state at this time

The Lead Application Analyst III position is responsible for expert-level support and configuration of assigned applications. The position entails assisting, training, and supporting customers and other Application Analysts with the operation and administration of systems. The Lead Application Analyst III trains and mentors the associate and intermediate positions. The Lead Application Analyst III works with customers at all levels in the organization to enhance their understanding of available tools to enhance operational efficiencies. The Lead Application Analyst III proactively manages and troubleshoots issues within related Technology teams and manages change. The Lead Application Analyst III provides high-level administration of applications and ensures quality delivery of application availability. The Lead Application Analyst III is cross-trained and proficient in multiple applications

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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