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BFT Temporary Business Systems Analyst I

Brigham and Women's Hospital

Role overview

Qualifications

  • Related IT experience, ideally in healthcare IT environment 0-1 year preferred
  • Experience providing end-user support, preferably in a healthcare setting
  • Bachelor's Degree Computer Science or related Field of Study preferred

Responsibilities

  • Support and educate users on the use of clinical and complementary applications
  • Help identify and resolve issues, escalating as needed for timely resolution
  • Assist with documenting business processes and running reports as needed
  • Participate in team meetings to discuss team and project activities, issues, changes, and communications

About the company

Brigham and Women's Hospital logo

Brigham and Women's Hospital

Hospitals & Health Care

Boston's Brigham and Women's Hospital (BWH) is an international leader in virtually every area of medicine and has been the site of pioneering breakthroughs that have improved lives around the world. A major teaching hospital of Harvard Medical School, BWH has a legacy of excellence that continues to grow. With two outstanding hospitals, over 150 outpatient practices, and over 1,200 physicians, we serve patients from New England, throughout the United States, and from 120 countries around the world. The BWH name is a reflection of our history. In 1980 three of Boston’s oldest and most prestigious Harvard Medical School teaching hospitals - the Peter Bent Brigham Hospital, the Robert Breck Brigham Hospital, and the Boston Hospital for Women – merged to form Brigham and Women’s Hospital. As a national leader in improving health care quality and safety, we have helped to develop some of the industry’s best practices including computerized physician order entry (CPOE) to prevent medication errors. The CPOE is now a nationally-accepted safety practice. The BWH Biomedical Research Institute (BRI) is one of the most powerful biomedical research institutes in the world and the second largest recipient of National Institutes of Health (NIH) funding among independent hospitals in the United States. BWH has long had great success in research as measured by the number of important discoveries made, the size and scope of its research portfolio and the volume of publications annually. BWH is a training ground for physicians, nurses, and allied health professionals. We have 1,100 trainees in over 140 of the most sought after training programs in the world, and also host Harvard Medical School students in rotations throughout our programs. As our global health services expand, our clinical trainees have rich opportunities to contribute and learn in challenging environments around the world. Brigham and Women's Hospital is an EEO, AA, VEVRAA Employer.

Company details

IndustryHospitals & Health Care
Company size10001

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Job description

Site: The General Hospital Corporation


 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


 

Job Summary

Works with users to provide software/application support services. May also work with users to understand clinical and business workflows, document functional requirements, execute test scripts, and perform user acceptance testing. If applicable for specific role, must be able to obtain required certifications as outlined by program requirements.

Hourly pay range $30.21 - $43.16
40 hours / week Monday - Friday


 

Qualifications

ESSENTIAL FUNCTIONS:

  • Support and educate users on the use of clinical and complementary applications.
  • Help identify and resolve issues, escalating as needed for timely resolution
  • Provide high-quality service to end users in accordance with defined service-level agreements.
  • Assist with documenting business processes and running reports as needed.
  • Understand user requirements; assist in translating these into functional requirements.
  • Assist with executing user acceptance testing plans.
  • Participate in team meetings to discuss team and project activities, issues, changes, and communications.

EXPERIENCE:

Related IT experience, ideally in healthcare IT environment 0-1 year preferred

KNOWLEDGE, SKILLS AND ABILITIES:

  • Experience providing end-user support, preferably in a healthcare setting.
  • Problem-solving skills.
  • Ability to document workflows and business processes.
  • Proficient interpersonal skills to effectively communicate with both technical and non-technical staff.
  • Ability to learn, Knowledge of Microsoft Office 365 and other popular office productivity solutions, and quick learning.

EDUCATION:

Bachelor's Degree Computer Science or related Field of Study preferred


 

Additional Job Details (if applicable)

Physical Requirements

  • Standing Occasionally (3-33%)
  • Walking Occasionally (3-33%)
  • Sitting Constantly (67-100%)
  • Lifting Occasionally (3-33%) 20lbs - 35lbs
  • Carrying Occasionally (3-33%) 20lbs - 35lbs
  • Pushing Rarely (Less than 2%)
  • Pulling Rarely (Less than 2%)
  • Climbing Rarely (Less than 2%)
  • Balancing Occasionally (3-33%)
  • Stooping Occasionally (3-33%)
  • Kneeling Rarely (Less than 2%)
  • Crouching Rarely (Less than 2%)
  • Crawling Rarely (Less than 2%)
  • Reaching Occasionally (3-33%)
  • Gross Manipulation (Handling) Constantly (67-100%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)


 

Remote Type

Onsite


 

Work Location

399 Revolution Drive


 

Scheduled Weekly Hours

0


 

Employee Type

Temporary


 

Work Shift

Day (United States of America)


 

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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