UX Designer

UX Design Engineer
Remote Role
Duration: 6+ months

Roles and Responsibilities

• Analyze complex healthcare operations workflows and translate them into user-friendly UX design approaches.
• Support design simplification for screens containing complex data related to hospital capacity, patient flow, beds, staffing, and related operational factors.
• Create and iterate UX artifacts such as wireframes, visual designs, flow diagrams, and Figma-based prototypes.
• Gather input from product stakeholders and appropriate subject matter experts to understand workflows, pain points, and usability needs.
• Clearly articulate design rationale, trade-offs, and recommendations to product management, engineering, and leadership stakeholders.
• Document design decisions, assumptions, feedback, and agreed changes in a clear and traceable manner.
• Use participatory design methods (e.g., paper prototyping, co-creation sessions, card sorting) to uncover vision, business models, assumptions, and implicit knowledge about user needs and behaviors
• Translate abstract problems into structured solution roadmaps by asking thoughtful, probing questions
• Capture insights from stakeholders and validate findings to ensure alignment and accuracy
• Conduct user research to understand user needs, mental models, and workflows
• Synthesize research findings and create clear visualizations that communicate key insights around user and customer behaviors
• Develop annotated wireframes and prototypes that effectively communicate user experience and application behavior
• Lead and influence cross-functional discussions on current UX initiatives and the broader design strategy
• Build domain knowledge across industrial businesses, including products, processes, customers, and competitors
• Drive effective documentation and communication of design solutions through wireframes, mockups, prototypes, and user stories
• Stay current on and lead exploration of emerging trends in design, technology, and industry practices

Required Qualifications

• Bachelor’s degree in design or a related field
• 8+ years of experience in UX/design

Industry Experience

• Experience in designing for the healthcare industry is highly desired
• Proven experience working in enterprise and complex environments

Technical Expertise

• Strong understanding of Agile and Lean UX methodologies
• Proficiency with modern design and prototyping tools (e.g., Adobe Creative Suite, Sketch, OmniGraffle)
• Ability to create concepts using sketching, brainstorming, and other generative techniques
• Experience with interactive and time-based prototyping tools (e.g., Hype, Keynote)
• Strong visual communication and storytelling skills

Business Acumen

• Ability to connect industry trends to internal strategy and recommend actionable insights
• Solid understanding of design thinking principles and their business value
• Systems thinking mindset, with the ability to understand how components interact within larger organizational and technical systems

Leadership

• Advocates for a collaborative, transparent, and data-informed decision-making process
• Effectively communicates UX concepts and rationale to cross-functional stakeholders
• Demonstrate empathy and awareness of cultural and organizational dynamics
• Strong ability to interpret and communicate customer perspectives, behaviors, and motivations
• Comfortable making informed decisions in ambiguous environments with incomplete information