Strategic Pursuits Director - West Agency

Who We Are:

RailPros is the premier provider of engineering and diversified safety services to America's rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers' challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people first organization, we prioritize the safety, well being, and growth of our employees, fostering a culture of caring and support. We believe that when our people thrive, our company thrives.

Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. We do more than just provide services; we are constantly innovating and staying informed of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued and your growth is encouraged. Apply now and become a part of our exciting journey!

Job Summary:

The Director – Strategic Pursuits (DSP) is responsible to aid the RVP Strategic Relations with RailPros’ business development efforts within the public agency marketplace, driving the identification, qualification, and capture of high-value opportunities aligned with the firm’s core capabilities. This role develops and executes targeted growth strategies across municipal transit agencies, transportation authorities, and regional districts, cultivating executive-level relationships and expanding market share year over year. The DSP shapes and advances pursuit strategies, including RFQ/RFP responses, while partnering cross-functionally to align resources, refine service offerings, and deliver client-focused solutions. Through disciplined pipeline management, market engagement, and continuous client feedback, the DSP ensures effective positioning, sustained revenue growth, and long-term strategic expansion.

Location: This is a fully remote position. Candidates may be located anywhere within the United States.

Essential Duties & Responsibilities:

• Assist AVP Strategic Relations in the development and execution of market-focused growth strategies to expand RailPros’ presence in light rail, commuter rail, and agency-driven markets, driving sustained revenue growth and market penetration
• Assist AVP Strategic Relations to evaluate and shape pursuit strategy, by assessing market dynamics, competitive positioning, client drivers, and long-term brand impact within target accounts and agencies
• Cultivate and expand strategic client relationships, in conjunction with AVP Strategic Relations, positioning RailPros as a trusted partner and increasing wallet share across services
• Support cross-functional collaboration to align technical, operational, and commercial resources with client needs and pursuit strategies
• Co-champion client experience and service excellence, identifying improvement opportunities and driving alignment across service delivery, communication, and technology
• Maintain strong market visibility through active participation in industry events, client meetings, job sites, and agency engagements to promote brand presence and generate new business
• Assist AVP Strategic Relations in the development and support of marketing and outreach strategies, including campaigns, messaging, and client-facing materials that strengthen positioning and drive engagement
• Leverage CRM and enterprise systems (e.g., Salesforce, NetSuite, ProjectWise) to drive pipeline management, forecasting accuracy, and business development performance
• Proactive participation with issue resolution and client advocacy efforts, ensuring concerns are addressed with urgency and professionalism to protect and strengthen client relationships
• Manage multiple pursuits and priorities with discipline, aligning execution with broader strategic growth objectives
• Champion a collaborative, high-performance culture, fostering teamwork and accountability across internal and external stakeholders
• This position does involve travel to the extent determined by market forces, state of the economy and client needs
• Away from home-office travel beyond 10 days in a calendar month is not expected
• As required and/or requested, travel to RailPros headquarters, field offices or client offices, work sites and other project-related locations may be required with limited advanced notice
• Contribute to a positive, inclusive, and respectful workplace culture, free from behaviors that undermine morale, productivity, or organizational values
• Uphold the organization’s standards of integrity, accountability, and respect in all duties and interactions
• Adhere to all company policies, procedures, and applicable laws and regulation
• Other duties as assigned or required to meet the business needs