Logo for American Income Life Insurance Company

Remote Customer Service & Sales Representative

Role overview

Qualifications

  • Strong communication and interpersonal skills
  • Customer-focused mindset with a passion for helping others
  • Self-motivated, dependable, and goal-oriented
  • Basic computer proficiency and reliable high-speed internet

Responsibilities

  • Meet with clients virtually using Zoom and phone
  • Provide exceptional customer service and client support
  • Explain life, accident, and supplemental health insurance benefit options
  • Guide clients through the enrollment process

Key facts

Other skills

  • Customer Service
  • Sales
  • Communication
  • Social Skills
  • Coaching
  • Self-Motivation
  • Reliability
  • Goal-Oriented
  • Computer Literacy

About the company

American Income Life Insurance Company logo

American Income Life Insurance Company

Insurance

American Income Life is an international company protecting working families in the United States, Canada, and New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York. American Income Life has served working-class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.

Company details

IndustryInsurance
Company size5001 - 10000

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Job description

Remote Customer Service & Sales Representative | Work From Home | Weekly Pay | Training Provided

Company: AO | Globe Life
Location: 100% Remote (United States)

Start a Career That Grows With You

Following a record-breaking year with more than 20% company growth, AO is expanding our remote team and looking for motivated individuals who enjoy helping people, building relationships, and growing professionally.

As a Remote Customer Service & Sales Representative, you'll connect with clients who have requested information, answer questions, explain benefit options, and help working families make informed decisions through scheduled virtual appointments.

No previous insurance experience is required. We provide comprehensive training, mentorship, and ongoing support to help you build a successful long-term career.

βœ” No Cold Calling – Clients Request Information
βœ” Full Training & Mentorship Provided
βœ” Leadership Opportunities Based on Performance


What You'll Do

  • Meet with clients virtually using Zoom and phone.

  • Provide exceptional customer service and client support.

  • Explain life, accident, and supplemental health insurance benefit options.

  • Conduct scheduled virtual benefit review appointments.

  • Guide clients through the enrollment process.

  • Build long-term client relationships through trust and professionalism.

  • Maintain accurate client documentation and follow-up records.

  • Participate in weekly coaching, leadership development, and ongoing training.


Why Join AO?

🏠 100% Remote Work

Work from home anywhere in the United States.

⏰ Flexible Schedule

Create a schedule that supports your lifestyle and personal priorities.

πŸ’΅ Weekly Pay + Performance Bonuses

Earn competitive weekly income with uncapped performance-based incentives.

πŸŽ“ Comprehensive Training & Mentorship

Receive virtual onboarding, one-on-one coaching, licensing guidance, and ongoing professional development.

πŸ“ˆ Career Growth

Advance into leadership opportunities based on performance, not tenure.

❀️ Benefits

  • Health Insurance Reimbursement (after qualification period)

  • Company-Paid Life Insurance

  • Residual Income Opportunities

  • Leadership Development

  • Career Advancement

✈️ Incentive Travel

Top performers may qualify for company-sponsored trips, leadership conferences, and recognition events.


Why AO?

  • 20%+ Company Growth

  • Recognized as a Top Workplace for Employee Happiness

  • A+ (Superior) Financial Strength Rating by A.M. Best

  • Part of Globe Life, one of North America's leading life insurance organizations

  • 100% Virtual Work Environment Since 2020

Our mission is simple:

Protect Every Child. Serve All Working People.


Who We're Looking For

  • Strong communication and interpersonal skills.

  • Customer-focused mindset with a passion for helping others.

  • Self-motivated, dependable, and goal-oriented.

  • Comfortable working independently in a remote environment.

  • Basic computer proficiency and reliable high-speed internet.

  • Open to coaching, learning, and professional growth.

Experience in customer service, retail, hospitality, healthcare, banking, education, military, administrative support, or sales is welcomedβ€”but not required.


Interview Process

All interviews are conducted virtually through Zoom, making the hiring process convenient and accessible from anywhere.


Ready to Get Started?

If you're looking for a work-from-home career where you can help families, grow professionally, and build long-term success, we'd love to hear from you.

Apply today and begin your career with AO.


AO | Globe Life

Work From Home. Help Families. Build Your Future.


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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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