Logo for American Income Life Insurance Company

ONLINE Customer Support Representative

Role overview

Qualifications

  • Strong communication, active listening, and problem-solving skills
  • Positive attitude with a willingness to learn and grow
  • Self-motivated with excellent time-management skills
  • Basic computer proficiency and reliable high-speed internet

Responsibilities

  • Meet virtually with clients using Zoom
  • Provide exceptional customer service and client support
  • Educate clients about life, accident, and supplemental health benefit options
  • Guide clients through the enrollment process

Key facts

Other skills

  • Customer Service
  • Communication
  • Active Listening
  • Problem Solving
  • Time Management
  • Computer Literacy
  • Self-Motivation

About the company

American Income Life Insurance Company logo

American Income Life Insurance Company

Insurance

American Income Life is an international company protecting working families in the United States, Canada, and New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York. American Income Life has served working-class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.

Company details

IndustryInsurance
Company size5001 - 10000

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Job description

Remote Customer Service Representative | Work From Home | Weekly Pay | Flexible Schedule

Company: AO | Globe Life
Location: 100% Remote (United States)

Build a Career That Fits Your Life

Ready to achieve professional success without sacrificing valuable family time? Join our fully remote team and enjoy the flexibility to create your own schedule, work from home, and build a rewarding career with unlimited growth potential.

We're seeking motivated, service-driven individuals to join our growing team as Remote Customer Service Representatives / Client Benefits Representatives. In this role, you'll connect with clients who have requested information, answer questions, explain benefit options, and provide outstanding customer service while helping working families protect what matters most.

No prior insurance experience is required. We provide comprehensive training, mentorship, and ongoing support to help you succeed.

What You'll Do

  • Meet virtually with clients using Zoom.

  • Provide exceptional customer service and client support.

  • Educate clients about life, accident, and supplemental health benefit options.

  • Guide clients through the enrollment process.

  • Build long-term client relationships through trust and professionalism.

  • Maintain accurate client records and follow-up documentation.

  • Participate in weekly coaching, training, and leadership development.

What We're Looking For

  • Strong communication, active listening, and problem-solving skills.

  • Positive attitude with a willingness to learn and grow.

  • Self-motivated with excellent time-management skills.

  • Comfortable working independently while collaborating with a remote team.

  • Basic computer proficiency and reliable high-speed internet.

  • Customer service, retail, hospitality, healthcare, banking, education, or sales experience is helpfulβ€”but not required.

What You'll Gain

🏠 100% Remote Work

Work from anywhere in the United States with no commute.

⏰ Flexible Schedule

Create a schedule that supports your lifestyle and family priorities.

πŸ’΅ Weekly Pay + Performance Bonuses

Earn competitive weekly income with uncapped performance-based incentives.

πŸŽ“ Ongoing Training & Mentorship

Receive virtual coaching and professional development from experienced leaders invested in your success.

❀️ Comprehensive Benefits

  • Health Insurance Reimbursement

  • Company-Paid Life Insurance

  • Residual Income Opportunities

  • Leadership Development

  • Career Advancement Opportunities

πŸ’» Industry-Leading Technology

Work with modern digital tools and virtual systems designed to support your success from anywhere.

Why AO?

For more than 70 years, AO has helped protect working families across North America through life, accident, and supplemental health insurance benefits.

Our mission is simple:

Protect Every Child. Serve All Working People.

Interview Process

All interviews are conducted virtually via Zoom, making the hiring process convenient and accessible from the comfort of your home.

Ready to Ignite Your Career?

If you're looking for a rewarding remote career that combines customer service, flexibility, professional development, and unlimited growth potential, we'd love to hear from you.

Apply today by submitting your updated resume.

AO | Globe Life

Work From Home. Help Families. Build Your Future.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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