Logo for American Income Life Insurance Company

Virtual Benefits Consultant

Role overview

Qualifications

  • Excellent communication and interpersonal skills
  • Positive attitude and professional demeanor
  • Strong relationship-building and problem-solving abilities
  • Self-motivation with a strong work ethic

Responsibilities

  • Meet with clients virtually using Zoom and other online platforms
  • Educate individuals and families about available benefit programs and coverage options
  • Answer questions and provide personalized recommendations based on client needs
  • Build long-term relationships through exceptional customer service and follow-through

Key facts

Other skills

  • Customer Service
  • Sales
  • Relationship Building
  • Social Skills
  • Problem Solving
  • Self-Motivation
  • Coaching
  • Communication
  • Strong Work Ethic

About the company

American Income Life Insurance Company logo

American Income Life Insurance Company

Insurance

American Income Life is an international company protecting working families in the United States, Canada, and New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York. American Income Life has served working-class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.

Company details

IndustryInsurance
Company size5001 - 10000

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Job description

Virtual Benefits Consultant

100% Remote | Flexible Schedule | Unlimited Growth Potential

Help Families. Grow Professionally. Work From Anywhere.

AO is expanding its nationwide remote team and is looking for motivated, service-oriented professionals who enjoy building relationships and making a positive impact.

As a Virtual Benefits Consultant, you'll work directly with individuals and families through virtual appointments, helping them understand available supplemental benefits while delivering exceptional customer service. Whether you're beginning a new career or looking for your next opportunity, you'll receive comprehensive training, ongoing mentorship, and the support needed to thrive in a fully remote environment.

Since 2020, AO has operated as a virtual-first organization, providing the flexibility to work from anywhere in the United States while offering clear opportunities for professional development and career advancement.


About the Role

As a Virtual Benefits Consultant, you'll become a trusted resource for clients by providing education, guidance, and personalized support throughout the enrollment process.

Key Responsibilities

  • Meet with clients virtually using Zoom and other online platforms

  • Educate individuals and families about available benefit programs and coverage options

  • Answer questions and provide personalized recommendations based on client needs

  • Build long-term relationships through exceptional customer service and follow-through

  • Maintain accurate client records and documentation

  • Collaborate with teammates to deliver an outstanding client experience

  • Participate in ongoing training, mentorship, and leadership development programs


What We Offer

🏑 100% Remote Flexibility

Work from home or anywhere with a reliable internet connection while creating a schedule that supports your work-life balance.

πŸ’° Weekly Pay & Performance Bonuses

Receive competitive weekly compensation with additional performance-based bonus opportunities.

πŸ“š Comprehensive Training & Mentorship

No prior industry experience is required. We provide structured onboarding, live coaching, virtual workshops, and continuous mentorship from experienced leaders.

πŸš€ Career Advancement Opportunities

Advance into leadership and management through a performance-based promotion system that rewards initiative, growth, and results.


Recognition & Incentives

Outstanding performance may qualify you for:

  • Company-sponsored trips and retreats

  • Leadership conferences and networking events

  • Performance contests and recognition programs

  • Professional development experiences


Additional Benefits

Eligible representatives may have access to:

  • Company-provided life insurance, including Accidental Death Benefits (ADB)

  • Medical reimbursement program

  • Long-term financial growth opportunities

  • Industry-leading technology and virtual business tools

  • Ongoing leadership coaching and mentorship


What We're Looking For

Successful candidates typically demonstrate:

  • Excellent communication and interpersonal skills

  • Positive attitude and professional demeanor

  • Strong relationship-building and problem-solving abilities

  • Self-motivation with a strong work ethic

  • Ability to work independently while collaborating with a remote team

  • Coachability and a commitment to continuous learning

Experience in customer service, sales, retail, hospitality, healthcare, education, leadership, or other client-facing roles is helpfulβ€”but not required. We welcome professionals from a wide variety of backgrounds.


Minimum Requirements

Applicants must:

  • Be at least 18 years of age

  • Be legally authorized to work in the United States

  • Have access to a computer or laptop

  • Maintain a reliable high-speed internet connection

  • Have webcam and microphone capability

  • Maintain a quiet, professional workspace


Interview Process

All interviews are conducted virtually through Zoom, providing a convenient and accessible hiring experience.


Ready to Build Your Future?

If you're looking for a flexible remote career where your people skills are valued, your growth is supported, and your work helps families prepare for the future, we'd love to hear from you.

Apply today and begin your career as a Virtual Benefits Consultant.

Work remotely. Serve with purpose. Grow without limits. πŸš€

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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