Remote Client Services Team Lead

Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)

Remote Leadership Opportunity – Work From Home

100% Remote | Flexible Schedule | Leadership Development

Are you a motivated professional looking to grow into a leadership role while enjoying the flexibility of working from home?

AO is seeking service-driven individuals to join our team as Remote Client Services Team Leads. This opportunity is ideal for professionals who enjoy coaching others, building strong client relationships, and developing their leadership skills within a collaborative, remote-first organization.

Whether you have previous leadership experience or are ready to develop into a leadership role, we provide comprehensive training, mentorship, and ongoing support to help you succeed.

About AO

For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.

As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the professional growth of our team members through mentorship, leadership development, and performance-based advancement.

What You'll Do

As a Remote Client Services Team Lead, you'll balance client service responsibilities with leadership development while helping foster a collaborative, high-performing remote culture.

Client & Leadership Responsibilities

• Meet with clients through Zoom and phone appointments

• Build and maintain strong client relationships

• Provide guidance regarding available benefits and coverage options

• Support and mentor newer team members

• Encourage collaboration and accountability within a remote team

• Utilize technology to improve communication and workflow efficiency

• Maintain accurate documentation and professional standards

• Participate in leadership meetings, coaching sessions, and ongoing development

What We Offer

100% Remote Work

• Work remotely from anywhere within the United States

• Flexible scheduling after training

• No daily commute

• Modern virtual work environment

Leadership Development

• Executive mentorship from experienced leaders

• Structured leadership training

• Weekly coaching and development

• Promotion from within

• Performance-based career advancement

Weekly Pay & Performance Incentives

• Weekly performance-based compensation

• Performance bonuses

• Leadership recognition opportunities

• Career advancement based on performance

Benefits & Perks

• Medical reimbursement program for qualifying representatives

• Company-supported life insurance

• Residual income opportunities

• Union-supported work environment

• Leadership conferences and professional development events

• Incentive travel opportunities for qualifying team members

• Advanced virtual technology and collaboration tools

Qualifications

Successful candidates typically demonstrate:

• Strong communication and interpersonal skills

• Leadership potential and a collaborative mindset

• Self-motivation and accountability

• Ability to work independently while contributing to a remote team

• Professionalism, integrity, and sound judgment

• Strong organizational and time-management skills

• Positive attitude and commitment to continuous learning

Helpful Experience

Experience in one or more of the following areas is beneficial:

• Team Leadership

• Customer Service

• Client Relations

• Sales

• Healthcare

• Retail Management

• Hospitality Management

• Business Operations

• Administrative Leadership

Leadership experience is helpful but not required. We provide comprehensive training and mentorship for motivated individuals who are ready to grow into leadership positions.

Requirements

• Must be at least 18 years of age

• Must be legally authorized to work in the United States

• Must be physically located within the United States

• Computer or laptop

• Reliable high-speed internet connection

• Webcam and microphone capability

• Quiet, professional workspace

Interview Process

Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.

All interviews are conducted virtually through Zoom for convenience and accessibility.

Ready to Lead from Anywhere?

If you're looking for a flexible remote career where you can develop your leadership skills, mentor others, and build long-term professional success, we'd love to hear from you.

Apply today and begin building your leadership future with AO.

Lead with Purpose. Grow with Confidence. Work from Anywhere. 🚀