Level Up Your Career

Company: AO
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)

Build a Career with Flexibility, Growth & Leadership Opportunities

Are you ready to take the next step in your career? Whether you're beginning a new professional journey or looking for an opportunity with long-term growth potential, AO is seeking motivated individuals to join our team as Remote Client Service Representatives.

This fully remote opportunity allows you to work from home while helping working families understand their benefits and coverage options. You'll receive comprehensive training, mentorship from experienced leaders, and the opportunity to advance into leadership through a performance-based career path.

If you're coachable, service-oriented, and motivated to grow, we'd love to hear from you.

About AO

AO has proudly served working families for decades by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.

As part of the Globe Life family of companies, we are committed to delivering exceptional service while investing in the personal and professional growth of our team members.

Our fully remote business model allows you to enjoy flexibility while remaining connected through virtual collaboration, ongoing training, and leadership support.

What You'll Do

As a Remote Client Service Representative, you'll build relationships with clients while helping them understand the benefits available to them.

Client Support Responsibilities

• Meet with clients virtually through Zoom and phone appointments

• Answer questions regarding available benefits and coverage options

• Explain products and services in a clear, professional manner

• Assist clients with applications, enrollment, and benefit updates

• Maintain accurate client records and follow-up communications

• Deliver exceptional customer service before, during, and after enrollment

Professional Development

• Participate in virtual training and leadership development programs

• Learn from experienced mentors and leadership coaches

• Collaborate with a supportive remote team using modern technology

• Contribute ideas that improve client service and team success

• Continue developing communication, leadership, and problem-solving skills

Qualifications

We're looking for individuals who demonstrate:

• Strong communication and interpersonal skills

• Positive attitude and professional demeanor

• Self-motivation and personal accountability

• Ability to work independently in a remote environment

• Adaptability and willingness to learn

• Strong organizational and time-management skills

• Customer-focused mindset with a passion for helping others

Preferred Experience

Experience in the following areas is helpful but not required:

• Customer Service

• Client Relations

• Sales

• Retail

• Hospitality

• Healthcare

• Administrative Support

• Leadership or Management

No insurance experience is necessary. We provide comprehensive training and ongoing mentorship.

What We Offer

100% Remote Flexibility

• Work from anywhere within the United States

• Flexible scheduling options

• No commuting

• Virtual team environment

Weekly Pay & Performance Bonuses

• Weekly compensation

• Performance incentives

• Leadership bonuses

• Recognition programs

Training & Mentorship

• Structured onboarding

• Weekly virtual coaching

• Leadership development

• Ongoing professional training

Career Advancement

• Performance-based promotions

• Leadership opportunities

• Promotion from within

• Long-term career growth

Additional Benefits

• Medical reimbursement program for qualifying representatives

• Company-provided life insurance

• Residual income opportunities

• Company-sponsored travel and recognition events

• Industry-leading technology and virtual support tools

Requirements

• Must be at least 18 years of age

• Must be legally authorized to work in the United States

• Must be physically located within the United States

• Computer or laptop

• Reliable high-speed internet connection

• Webcam and microphone

• Quiet, professional workspace

Why Join AO?

At AO, we believe careers are built through mentorship, consistency, and opportunity—not tenure alone.

You'll join a supportive, growth-focused culture where your contributions are valued, your achievements are recognized, and your success is supported every step of the way.

Whether your goal is to build a rewarding career, develop leadership skills, or enjoy the flexibility of working from home, AO provides the tools and support to help you achieve it.

Interview Process

Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.

All interviews are conducted virtually for convenience and accessibility.

Ready to Level Up Your Career?

If you're looking for a remote career where you can grow professionally, help families, and build a successful future with a company that invests in your development, we encourage you to apply today.

Start your next chapter with AO and discover what's possible when opportunity, mentorship, and ambition come together.

Work From Home. Grow Your Career. Lead Your Future. 🚀