Manager, Recruiting & Onboarding

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.

We’re seeking a **Manager, Recruiting & Onboarding** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. 

Our Benefits: 

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life

What You'll Do:

• Manage the performance of the Field Recruitment team.
• Lead the day-to-day activity of the team, partnering with operations leaders and hiring managers through the full life cycle recruitment process.
• Support the design and build of a talent pipeline across specific markets, including non-traditional and diverse sources.
• Develop the talent team's goals around continuously refining and improving our employer brand.
• Recommend and implement both digital marketing and grassroots recruiting efforts. Execute, optimize and expand where needed.
• Lead the talent team’s launch and ongoing support of new recruiting technology and processes to better support field operations.
• Support the establishment and tracking of recruiting metrics.
• Create remarkable hiring experiences for both the candidate and the hiring teams through the refinement of our internal processes and systems.
• Be a champion of Help at Home’s culture and values.
• Stay up-to-date of labor legislation and inform leadership and managers about changes in regulations.
• Perform other related duties as assigned.

Supervisory Responsibilities:

• Participate in the hiring and training of staff.
• Develop and mentor recruitment team members and is responsible for employee improvement.
• Conduct performance evaluations that are timely and constructive.
• Handle discipline and termination of employees as needed and in accordance with company policy.

What You'll Bring:

• Understand how to analyze data and uses it to manage team performance, identify bottlenecks and tell meaningful stories to our customers.
• Excel at problem solving and not be afraid to change course when things are not working as intended.
• Ability to focus on what we can control and is a good influencer in the business.
• Understand the candidate and field experience and is key to achieving our goals.
• An inspirational leader that consistently sets and achieves team goals by creating a positive environment with plenty of recognition for good performance.
• Is comfortable with coaching and performance management.
• Can do attitude with a good sense of humor.
• Flexibility to adapt to a dynamically changing environment.

Education and Experience:

• Bachelor degree or equivalent experience.
• One (1) – three (3) years of management experience in recruitment; at least five (5) years of experience overall.
• RPO or Staffing experience a plus
• Proven experience leading recruitment teams specializing in high-volume, non-exempt hiring, with a heavy focus on process and recruitment marketing.
• Experience building strategic partnerships with hiring teams and cross-functional associates.

Physical Requirements:

• Sedentary – ability to remain in a stationary position for extended periods of time.
• Ability to communicate effectively and clearly with others to exchange information.

Travel Requirements:

• Regular travel on a daily or weekly basis required, even in inclement weather

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.