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Sales Development Representative

Role overview

Qualifications

  • 6+ months experience in sales or a relevant field; SaaS experience a plus
  • Coachable with a genuine growth mindset
  • Strong communication and customer-centric skills
  • Self-starter with grit, perseverance, and strong analytical skills

Responsibilities

  • Generate high-quality pipeline that converts into revenue through outbound prospecting
  • Conduct account research, identify key decision makers, and build relationships with prospects
  • Own the top of funnel and act as a strategic partner to your Account Executive
  • Become a subject matter expert on Contentsquare's platform and the digital analytics space

About the company

Contentsquare logo

Contentsquare

Data Analytics & Business Intelligence

Contentsquare delivers the power to make the digital world more human. Its AI-powered platform provides rich and contextual insight into customer behaviors, feelings and intent — at every touchpoint in their journey — enabling businesses to build empathy and create lasting impact. The global leader in digital experience analytics, Contentsquare helps brands everywhere transform the way they do business, allowing them to take action at enterprise scale and build customer trust with security, privacy and accessibility. More than 850 leading brands use Contentsquare to grow their business, deliver more customer happiness and move with greater agility in a constantly changing world. Its insights power the customer experience on over 1 million websites worldwide. Founded in Paris and with offices around the world, Contentsquare has raised $810m in investment funding from leading investors, including Softbank, BlackRock and others.

Company details

Company typeUnicorn
IndustryData Analytics & Business Intelligence
Company size1001 - 5000

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Job description

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

We’re looking for a highly motivated Sales Development Representative to join our team and accelerate new business growth. SDRs are a foundational piece in Contentsquare’s sales organization and help generate pipeline through interactions with prospective customers, across verticals and various personas. You’ll work closely with Account Executives and your teammates to strategically generate interest in Contentsquare with some of North America’s largest brands.

What you’ll do
  • Generate high-quality pipeline that converts into revenue, through thoughtful and personalized outbound prospecting (cold calls, email, LinkedIn)
  • Conduct account research, identify key decision makers, and build relationships with prospects across verticals and personas
  • Own the top of funnel and act as a strategic partner to your Account Executive, aligning on target accounts, messaging, and opportunity quality (not just meeting volume)
  • Partner with AEs and cross-functional teams to identify new pipeline opportunities and book qualified introductory meetings
  • Become a subject matter expert on Contentsquare's platform and the digital analytics space

  • What you’ll need to succeed
  • 6+ months experience in sales or a relevant field; SaaS experience a plus
  • Coachable with a genuine growth mindset: you seek out feedback, act on it quickly, and are always looking to sharpen your craft
  • Strong communication and customer-centric skills, able to build trust and hold engaging conversations with prospects across all levels
  • Self-starter with grit, perseverance, and strong analytical skills
  • Comfortable operating with autonomy while thriving in a team-oriented, feedback-rich culture
  • Track record of achieving sales metrics and the work ethic to consistently hit quota
  • Why you should join Contentsquare
    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:
    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
    - Work flexibility: hybrid and remote work policies
    - Generous paid time-off policy (every location is different)
    - Lifestyle allowance
    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
    - Every full-time employee receives stock options, allowing them to share in the company’s success
    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
    - And more benefits tailored to each country

    Won BuiltIn Best Places To Work 2026!

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

    Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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