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Technical Writer (Documentation & Workflow)

Role overview

Qualifications

  • 2+ years of experience as a technical writer or documentation editor
  • Native Russian, proficiency in written English (B2)
  • Experience with Confluence: creating, structuring, and using templates
  • Understanding of documentation structure principles

Responsibilities

  • Write documentation: product modules, technical solutions, guides, and regulations
  • Update materials when changes are made to the product and systems
  • Standardize documents: structure, formatting, translation
  • Gather information from subject matter experts (SMEs)

Key facts

Other skills

  • Research
  • Detail Oriented
  • Communication
  • Collaboration

About the company

Quadcode logo

Quadcode

Computer Software / SaaS

At Quadcode we build brokerage platforms from scratch. Go live in 2 weeks with an award-winning turnkey brokerage solution. Get yourself on the fast track. Quadcode SaaS gives you a quick way into the brokerage business without having to develop any part of the software. We can provide you with a modular solution that is customizable according to your business goals and existing infrastructure. Our package already includes everything you need to lift off: from trade room to billing, KYC/AML/Compliance, CRM & Affiliate modules, Client Support and many more. Contact us to get your fully-packed broker ready in 6 weeks. Quadcode is an international IT company developing software for trading and investment. Our clients are international broker firms and financial organizations, and our products and developments are used by 50 million people in 218 countries. Our team includes 800 professionals working from offices in Cyprus, Gibraltar, the UK, Australia, and UAE.

Company details

IndustryComputer Software / SaaS
Company size501 - 1000

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Job description

About the Team

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.

We’re looking for a Technical Writer for a 1.5-year maternity leave replacement position β€” someone who can help maintain high-quality documentation and describe the workflows related to our task tracker. If you enjoy turning complex processes into clear instructions and know how to structure documentation as a practical tool for the team, we’d love to meet you!


Responsibilities
  • Write documentation: product modules, technical solutions, guides, and regulations
  • Update materials when changes are made to the product and systems
  • Standardize documents: structure, formatting, translation
  • Archive outdated content and prevent the accumulation of technical debt
  • Gather information from subject matter experts (SMEs): engineers, analysts, product managers
  • Maintain the wiki space structure: templates, navigation, links
  • Troubleshoot technical issues with rendering, plugins, and markup
  • Create and configure task tracker boards: structure, filters, views
  • Edit automated rules: triggers, transitions, notifications
  • Investigate automation failures and rule malfunctions

  • Requirements
  • 2+ years of experience as a technical writer or documentation editor
  • Native Russian, proficiency in written English (B2)
  • Experience with Confluence: creating, structuring, and using templates
  • Understanding of documentation structure principles: guides, reference manuals, regulations, technical solutions
  • Ability to independently research technical topics
  • Skill in working with subject matter experts (SMEs): asking questions, gathering and verifying information
  • Basic understanding of product development: front-end, back-end, microservices, Git
  • Attention to detail: correct links, consistent terminology, adherence to templates

  • Could be an advantage
  • Experience with microservices architecture documentation
  • Experience at product or fintech companies
  • Understanding of the software development lifecycle
  • Experience translating technical texts from Russian to English
  • Familiarity with TargetProcess or similar tools

  • What we offer
  • Remote work model
  • Competitive remuneration
  • Friendly, enjoyable and positive environment
  • With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.

    Join us today, and let's shape the future of fintech together!

    Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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