Virtual Assistant: Provider Operations Coordinator - Recruiting, Onboarding & Payroll [Remote]

About Legion Health

• Legion Health is building fast, affordable, high-quality mental health care at scale.

• We are an AI-native psychiatry network where clinicians provide care directly to patients.

• Our operations and technology systems help remove administrative friction so providers can focus on patient care.

Role Logistics

• Job Type: Full-time contract

• Location: Fully remote

• Work Hours: 1:00 PM to 9:30 PM Central Time

• Compensation: $5-$15 per hour, based on experience

• Ideal Experience: 2+ years in operations, recruiting coordination, healthcare administration, payroll support, or virtual assistant work

The Opportunity

• This is not a generic assistant role.

• You will help keep Legion’s provider operations engine running smoothly.

• You will support provider recruiting, onboarding, provider management, and payroll preparation.

• The right person is organized, proactive, comfortable with spreadsheets, and excellent at follow-through.

• This is a strong fit for someone who enjoys checklists, healthcare operations, provider communication, and detail-heavy workflows.

Responsibilities

• Manage provider recruiting coordination, including:

  • Candidate tracking

  • Interview scheduling

  • Application follow-ups

  • Hiring record updates

• Support provider onboarding, including:

  • Collecting required documents

  • Tracking onboarding checklist completion

  • Following up on missing items

  • Coordinating internal handoffs

  • Making sure providers are ready to start

• Maintain provider operations trackers, including:

  • Provider rosters

  • Onboarding status

  • Active and offboarding providers

  • State coverage

  • Collaborating physician relationships

  • Credentialing or payer status

• Communicate with providers through Slack, email, and internal systems.

• Support weekly payroll preparation, including:

  • Gathering provider pay inputs

  • Reviewing visit counts

  • Checking no-shows and late cancellations

  • Updating pay sheets

  • Validating payroll trackers

  • Escalating discrepancies before payroll is finalized

• Coordinate across recruiting, credentialing, clinical operations, billing, and payroll.

• Document processes and improve SOPs so workflows become cleaner and easier to repeat.

• Handle sensitive healthcare and payroll information with confidentiality and care.

You’ll Be Successful If You Are

• Extremely organized and reliable

• Strong with spreadsheets, trackers, and checklists

• Detail-oriented with names, dates, pay periods, counts, and status fields

• Clear and professional in written English

• Comfortable following up with clinicians and internal teammates

• Able to move quickly without sacrificing accuracy

• Proactive about spotting missing information or unclear ownership

• Calm under pressure in a fast-moving startup environment

• Careful with sensitive information and HIPAA-aware

Ideal Background

• 2+ years in one or more of the following:

  • Healthcare operations

  • Recruiting coordination

  • Provider onboarding

  • Payroll support

  • HR administration

  • Executive assistant or virtual operations support

• Strong preference for experience supporting:

  • Clinicians

  • Healthcare providers

  • Contractors

  • Remote teams

• Bonus points for experience with:

  • Google Sheets

  • Slack

  • Ashby or another ATS

  • Healthie or another EHR

  • Looker Studio

  • Stripe

  • Payroll or invoice workflows

  • Telehealth, behavioral health, credentialing, billing, or provider operations

This Role Is Not a Fit If You

• Prefer only patient-facing support

• Dislike spreadsheets, trackers, or reconciliation work

• Need the same exact workflow every day

• Wait for instructions instead of proactively following up

• Are casual with deadlines, documentation, or payroll accuracy

Compensation & Benefits

• Hourly Compensation: $5-$15 per hour, based on experience

• Work Setup: Fully remote

• Schedule: 8:00am - 5:00pm US Central Time

• Impact: Help build the provider operations foundation that lets clinicians focus on patient care

• Growth: Opportunity to grow into broader ownership across provider operations, onboarding, recruiting coordination, or payroll operations

Hiring Process

• Resume and application review

• Initial interview

• Practical operations exercise using a sample tracker or onboarding/payroll scenario

• Final interview

• Reference check

Equal Employment Opportunity

• Legion Health is an Equal Opportunity Employer.

• We welcome applicants from all backgrounds and are committed to building an inclusive, respectful, and high-performing team.