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Part-Time Intake Specialist / Virtual Assistant (Personal Injury)

Role overview

Qualifications

  • Previous experience in a Personal Injury law firm is required.
  • Experience as an Intake Specialist, Legal Assistant, or in a client-facing legal support role.
  • Excellent verbal and written English communication skills (Advanced to Fluent).
  • Highly organized with excellent attention to detail.

Responsibilities

  • Serve as the first point of contact for prospective and existing clients.
  • Respond to client inquiries via phone, email, and text in a professional and timely manner.
  • Conduct initial client intake and gather relevant case information.
  • Maintain accurate client records and update the firm's case management system.

Key facts

Other skills

  • Organizational Skills
  • Detail Oriented
  • Multitasking
  • Proactivity
  • Time Management

About the company

RecLatam logo

RecLatam

Staffing & Recruiting

What we do? Reclatam specializes in connecting talented candidates from Latin America with top employers from around the world. We work with companies in a variety of industries, from tech startups, and law firms to multinational corporations, to find the best candidates for open positions. Whether you need to make progress in a project or place a full-time position, we will help you build the best team.

Company details

Company typeStartup
IndustryStaffing & Recruiting
Company size2 - 10

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Job description

Location: Remote – Latin America
Practice Area: Personal Injury
Language Requirement: Advanced to Fluent English (C1-C2)

About the Opportunity

We are hiring on behalf of a growing U.S.-based Personal Injury law firm in Georgia seeking a Part-Time Intake Specialist / Virtual Assistant to join their team.
This is a fully remote position for a proactive, organized, and client-focused professional who enjoys communicating with clients and supporting legal operations. The ideal candidate has previous experience in a Personal Injury law firm as an Intake Specialist, Legal Assistant, or in another client-facing role within the legal industry.

Key Responsibilities

  • Serve as the first point of contact for prospective and existing clients.
  • Respond to client inquiries via phone, email, and text in a professional and timely manner.
  • Conduct initial client intake and gather relevant case information.
  • Maintain accurate client records and update the firm's case management system.
  • Organize and manage legal documents, correspondence, and client files.
  • Schedule consultations, appointments, and follow-up communications.
  • Provide administrative and operational support to attorneys and the legal team.
  • Ensure all client information is documented accurately and confidentially.
  • Assist with general virtual assistant duties to support the firm's daily operations.


Qualifications

  • Previous experience in a Personal Injury law firm is required.
  • Experience as an Intake Specialist, Legal Assistant, or in a client-facing legal support role.
  • Excellent verbal and written English communication skills (Advanced to Fluent).
  • Highly organized with excellent attention to detail.
  • Ability to multitask and manage priorities in a fast-paced environment.
  • Comfortable working independently in a fully remote setting.


What We Offer

  • 100% remote work.
  • Part-time schedule.
  • Opportunity to join a growing U.S.-based Personal Injury law firm.
  • Collaborative and supportive work environment with opportunities for long-term growth.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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