Quality Assurance Analyst (Remote – LATAM Preferred)

Job Title: Quality Assurance Analyst

Company: US-Based Partner Company

Location: Fully Remote (LATAM Candidates Preferred)

Job Type: Full-Time

Hours: 44 hours per week, Monday through Friday

Compensation: $1,500 USD per month

Company Overview

GSD Staffing connects top nearshore talent with leading U.S. and Canada-based companies across a variety of industries. We partner with organizations that value operational excellence, continuous improvement, and professional development.

This position is for direct placement with one of our U.S.-based partner companies.

Position Overview

We are seeking a detail-oriented Quality Assurance Analyst to support quality assurance initiatives and continuous process improvement within a fast-paced remote environment.

The ideal candidate has experience performing quality audits, analyzing KPIs, documenting processes, and identifying opportunities to improve operational performance. This role is ideal for professionals who enjoy working with data, maintaining quality standards, and driving continuous improvement while collaborating with remote teams.

Key Responsibilities

• Conduct quality audits and evaluate operational performance
• Monitor and analyze KPIs and quality metrics
• Identify process improvement opportunities and recommend corrective actions
• Develop, maintain, and update SOPs, process documentation, and workflow guides
• Prepare quality reports and communicate findings to stakeholders
• Collaborate with cross-functional teams to improve efficiency and service quality
• Support continuous improvement initiatives and quality programs
• Ensure compliance with internal quality standards and established procedures

Required Skills & Qualifications

• Bachelor's degree (or currently completing the final semesters) in Business Administration, Industrial Engineering, Quality Management, or a related field
• At least 1 year of experience as a Quality Assurance Analyst, Quality Coordinator, or in a similar role
• Experience conducting process audits and quality evaluations
• Knowledge of Quality Management Systems (QMS) and KPI analysis
• Strong analytical and problem-solving skills
• Experience creating and maintaining SOPs and process documentation
• Advanced proficiency in Microsoft Excel and Microsoft Office
• Intermediate to advanced English communication skills
• Excellent organizational skills and attention to detail
• Ability to work independently in a remote environment with a reliable internet connection

Preferred Qualifications

• Experience working in a BPO, shared services, or customer operations environment
• Familiarity with continuous improvement methodologies
• Experience preparing executive reports and performance dashboards
• Experience supporting U.S. or Canada-based organizations

Why Join Through GSD Staffing?

• 100% remote work with a U.S.-based partner company
• Competitive salary of $1,500 USD per month
• Stable full-time schedule, Monday through Friday
• Long-term career growth opportunities
• Collaborative and supportive remote work environment
• Opportunity to contribute to quality initiatives that drive business success

Application Process

Qualified candidates are encouraged to apply through our official careers page:

🔗 https://gsd-staffing.breezy.hr/