Logo for Luminare Health

Client Coordinator - LHB

Role overview

Qualifications

  • High school diploma or GED equivalent required
  • Minimum 3 years previous experience in a similar Third-Party Admin or health insurance environment
  • Thorough understanding of self-funding and employee benefit plans
  • Excellent written and verbal communication skills

Responsibilities

  • Serve as a point of contact for clients in conjunction with Client Managers
  • Provide administrative assistance to Client Managers to retain business
  • Work with various departments to respond to client questions and resolve concerns
  • Facilitate client-facing responsibilities such as employee meeting presentations and benefit fairs

Key facts

Other skills

  • Microsoft Excel
  • Microsoft PowerPoint
  • Analytical Skills
  • Problem Solving
  • Time Management
  • Non-Verbal Communication
  • Organizational Skills
  • Decision Making

About the company

Luminare Health logo

Luminare Health

Insurance

Luminare Health is a total benefits solution that helps self-funded employers manage their healthcare costs, supports clients’ strategic growth goals through white-labeled back-office services, and empowers members to live their healthiest lives. Luminare Health, is standalone operating subsidiary of Health Care Services Corporation with clients across the United States.

Company details

IndustryInsurance
Company size1001 - 5000

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success.


We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable.

Job Summary

Serve as a point of contact for clients in conjunction with Client Managers and provide any necessary administrative assistance required by the Client Managers to successfully retain business. Work with various departments within Luminare Health to promptly respond to client questions, facilitate resolutions to concerns, run client specific reports and provide support to Client Managers. May also involve client facing responsibilities such as employee meeting presentations, benefit fairs and attending quarterly and renewal meetings with client managers.

Required Job Qualifications:

  • High school diploma or GED equivalent required

  • Minimum 3 years previous experience in a similar Third-Party Admin or health insurance environment

  • Client-facing, outside vendor and member-facing experience

  • Thorough understanding of self-funding and employee benefit plans

  • Ability to travel as required for this position. (10%-20%)

  • Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, PPACA, etc.)

  • Excellent written and verbal communication skills are required, as are exceptional organizational skills.

  • Proficiency with Word, Excel, PowerPoint, Access, and Outlook.

  • Analytical skills, problem solving skills, reading ability, creative decision-making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required.

Preferred Job Qualifications:

  • State insurance license

  • College degree

Remote employees must live within the continental United States, excluding  Alaska, California, Hawaii or New York.

#LI-NR1

#LI-Remote

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

EEO Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Pay Transparency Statement:

At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates

  

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Min to Max Range:

$49,500.00 - $92,800.00

Exact compensation may vary based on skills, experience, and location.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Client Service Specialist (Customer Care) Related jobs

Other jobs at Luminare Health

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.