At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

As a Performance and Capacity Engineer, you are a principal architect of our infrastructure’s stability and long-term scalability. Our mission is to drive operational excellence by maturing our proactive monitoring capabilities and integrating intelligent automation, allowing us to optimize performance and resolve incidents before they impact the business
Leveraging a robust enterprise stack—including Dynatrace, Azure, Cisco, Commvault, IBM, SQL Server, and ServiceNow—you will ensure our systems are optimized and right-sized.
Beyond operational excellence, you are a key strategist; you will own the 3-year Capacity and Enterprise Monitoring Roadmaps, translating long-term vision into tactical execution plans that support our growing enterprise.

Required Job Qualifications:
* Bachelors Degree and 2 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 4 year Information Technology experience OR 6 years Information Technology experience.

* Experience in infrastructure performance management

* Experience in infrastructure capacity management

* Technical Proficiency: Expert-level knowledge of Dynatrace (SaaS or Managed), SQL Server administration/tuning, and ServiceNow (ITOM/ITSM).

* Infrastructure Breadth: Strong understanding of modern infrastructure (Virtualization, Cloud/Azure, Storage, and Networking)
* Infrastructure Automation
* Operations Management
* ITIL v3
* IT standards, procedures, policies
* Ability to simplify & standardize complex concepts / processes
* Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)
* Oral & written communications
* Problem solving / analytical skills, tools and techniques
* Supplier management
* Ability to prioritize and make trade-off decisions
* Drive cross functional execution
* Adaptability and ability to introduce / manage change
* Teamwork and collaboration
* Organized and detail oriented
* Analytical and problem solving skills

Preferred Job Qualifications:
* Bachelor’s Degree (Computer Science, MIS, or related degrees).

* ITIL foundations certified. Must have in depth knowledge and understanding of ITIL and ITSM best practices.

Remote employees must live within the continental United States, excluding  Alaska, New York, California, or Hawaii.

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#LI-Remote:

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

EEO Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Pay Transparency Statement:

At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates. 

  

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Min to Max Range:

$0.00 - $0.00

Exact compensation may vary based on skills, experience, and location.