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Travel & Accomodations Coordinator - North Slope, AK

Role overview

Qualifications

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Valid driver's license
  • 3+ years office/clerical experience

Responsibilities

  • Process schedule changes for individuals or groups in iLogistics accurately and timely
  • Create and maintain user profiles containing confidential information
  • Monitor daily no-shows and contact personnel to modify reservations
  • Assign permanent and temporary swing rooms for individuals and groups

Key facts

Other skills

  • Customer Service
  • Microsoft Office
  • Communication
  • Detail Oriented
  • Teamwork
  • Problem Solving
  • Reliability
  • Self-Motivation
  • Social Skills

About the company

Denali Universal Services logo

Denali Universal Services

Facilities Services

Denali Universal Services LLC, (DUS) was created in 1992 in Alaska. Currently we operate in Texas, Washington, Indiana, Louisiana, and Alaska. DUS is the premier Integrated Facility Management (IFM) contractor and full spectrum security services provider for Alaska’s private and public sectors. We provide security services to critical infrastructure and people, housekeeping, catering, janitorial and operations support especially in remote areas and for corporate complexes. DUS operates on a solid business foundation and has a proven track record of job-site safety, innovation, quality, and cost effective delivery of services, with a wide variety of support and security capabilities. Whether it’s facility support services or protection of the nation’s critical infrastructure, DUS is the leader.

Company details

IndustryFacilities Services
Company size501 - 1000

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Job description

JOB SUMMARY

We are seeking a reliable, detail‑driven Billeting & Travel Coordinator to support daily travel operations at a remote North Slope camp. In this role, you’ll work closely with the Billeting & Travel Support Supervisor to support the ConocoPhillips oilfield with day-to-day Kuparuk billeting and travel support services to/from the north slope.

  • Work Location: Remote Camp, North Slope, Alaska
  • Rotational Schedule: 2 weeks on/2 weeks off
  • Work shifts: 12 hours/day (40 hrs straight time + 44 hrs OT per work week).
  • Travel: Flights between Anchorage and the job site are arranged and paid for by the company
  • Housing & Meals: Included (free)
  • Point of hire: Anchorage, AK

      JOB DUTIES

      ESSENTIAL TRAVEL FUNCTIONS

        • Continually process schedule changes for individuals or groups in iLogistics in an accurate and timely manner. Involves creating/canceling or modifying reservations and master rotations.
        • Create and maintain user profiles that contain confidential information.
        • Create and manage commercial reservations when ConocoPhillips flights are unavailable.
        • Monitor daily no-shows and contact the appropriate personnel to cancel/modify reservations as needed.
        • Answer calls and assist travelers with any reservation information, schedule changes, traveler app setup and instructions, and/or any other travel related questions.
        • Maintain good working relationships with other departments and personnel across the field.
        • Perform gate agent duties to include pre/post flight operational procedures, boarding of passengers, and communications with flight attendants/security personnel to ensure accurate flight manifesting.
        • Product testing and defect identification during travel system updates and revisions.
        • Maintain detailed change-out notes that convey all relevant information for alternating staff.

      ESSENTIAL BILLETING FUNCTIONS

        • Assign both permanent and temporary swing rooms for individuals and groups within the 1,200-bed worksite.
        • Perform camp audits for room consolidations when necessary.
        • Maintain continual communication with security staff to verify night shift billeting activity.
        • Single point of contact for housekeeping staff to answer all questions regarding resident date, shift, and location changes.
        • Communicate with supervisors and superintendents on room moves, reorganizations, special billeting needs, etc.
        • Work with the medical clinic to coordinate sick rooms.
        • Maintain Kuparuk Directory.
        • Provide Kuparuk camp orientation instruction as needed to direct/contract employees.
        • Perform end-of-day closeout processes to include resident check-ins, check-outs, and door-tags printing for distribution.
        • Refresh Power-BI and Spotfire reports for email distribution to management, security, and housekeeping staff.

      OTHER ESSENTIAL FUNCTIONS

        • Act to ensure safe and efficient operations, in accordance with organization policies and guidelines with safety as a top priority.
        • Ability to work a rotational schedule in an office with others.
        • Willingness to perform other duties as required.
        • Willingness to work at various locations as required.

      REQUIRED QUALIFICATIONS

      • High school diploma or equivalent
      • Strong verbal and written communication skills
      • Valid driver’s license
      • Ability to type 40 wpm
      • 3+ years office/clerical experience
      • Proficient in Microsoft Office Suite
      • Organized approach to work and ability to remain calm and perform efficiently in a high pressure, fast paced environment
      • Quality conscious, attention to detail, and supportive of a preventative culture mindset
      • Must be self-disciplined, self-motivated, and have the ability to handle multiple projects simultaneously
      • Excellent interpersonal and customer service skills
      • Must be a motivated independent contributor but also a confident collaborator
      • Reliable access to a smartphone capable of running apps for scheduling,
        timekeeping (clocking in/out), shift communications, and time-off requests
      • Must pass pre-employment screening (drug test, criminal background check, and a post-offer fitness for duty test).

      WORK ENVIRONMENT AND EXPECTATIONS

      • Work is performed indoors in a confined workspace in a remote camp setting for extended periods of time
      • Ability to work twelve-hour shifts per day in either day/night shifts as required
      • Ability to remain on your feet for long shifts and perform repetitive physical tasks, including walking, bending, kneeling, and lifting.
      • Must be comfortable living and working in a remote location with shared housing accommodations and communal facilities
      • Teamwork, reliability, and a positive attitude are essential
      • Strict adherence to safety, work procedures, and conduct standards

      WHAT WE OFFER

      • Competitive wages and lots of overtime due to the 12-hour shift schedule
      • Benefits: medical, dental & vision; 401(k) with company match, life insurance, and other
      • Half a year off! The rotational schedule provides approximately 6 months off each year, offering significant time for rest, travel and personal commitments. Fill-in opportunities are available for employees who want to work extra time.
      • Free camp housing & meals while on rotation
      • Travel between Anchorage and the job site provided
      • Opportunity to work in a unique and team-focused environment

      HOW TO APPLY

      Interested candidates should apply at www.denaliuniversal.com highlighting any relevant billeting and/or slope travel planning experience. Qualified applicants will be contacted for next steps.

      Denali Universal Services (DUS) is an Equal Opportunity Employer.

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      MR

      Marcus Rivera

      Chief Revenue Officer

      m.rivera@company.com
      linkedin.com/in/marcusrivera
      Unlocked after you apply
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