Blue Cross NC
Health Insurance (Payers)
See how your profile stacks up against this role.
We compared the job requirements to your profile to show where you're strong and where you fall short.
Job Description
The Agent Engagement Strategy Program Manager is responsible for the rewards & incentives programs for top-performing agents. You will manage small programs or a phase of a larger program. Provide full program management including needs analysis, program maintenance, administration and monitoring, data analysis, program evaluation, and vendor/contract administration if applicable. May also make recommendations for changes or modifications for assigned program and implement as needed.What You'll Do
Lead programs and provide support in areas that align with our long-term sales strategy, including but not limited to:
Best of Blue-Top Agent
Sales Training and Engagement events
Producer Hall of Fame
Awards dinners and debrief sessions
Assess needs and coordinate resources to enhance existing programs.
Monitor the progress of program components to ensure the overall goals, schedules, and benefits of the program will be met.
Document and present program results through operational reports, outcomes studies, presentations and publications. Prepare program reports for superiors.
Recommend and/or implement program and process changes as needed to achieve program goals and objectives.
May have budget responsibilities to control expenditures in accordance with budget allocations, together with the conformance to timing, limits and usage of funding as agreed upon in the spending plan for the assigned program.
May handle vendor management and administer program contracts to ensure vendors meet service level agreements if applicable.
Must reside in NC
30% of the work involves travel within NC
What You Bring
Bachelor's degree or advanced degree (where required)
3+ years of experience in related field.
In lieu of degree, 5+ years of experience in related field.
Bonus Points
Project management expertise (PMP/certification preferred)
Proficiency with design tools such as Canva
Strong executive presence, communication, and problem-solving skills
Proven ability to build relationships, collaborate cross-functionally, and influence stakeholders
Data-driven mindset with experience using analytics to support decisions;
Sales operations, enablement, training, and event planning experience preferred
What You’ll Get
The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community
Work-life balance, flexibility, and the autonomy to do great work
Medical, dental, and vision coverage along with numerous health and wellness programs
Parental leave and support plus adoption and surrogacy assistance
Career development programs and tuition reimbursement for continued education
401k match including an annual company contribution
Salary Range
At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.
*Based on annual corporate goal achievement and individual performance.
Skills
_____________________________________________________________________
JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.Staffing@BCBSNC.com.
After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
Marcus Rivera
Chief Revenue Officer
Jones Lang LaSalle
Thermo Fisher Scientific
Thermo Fisher Scientific
Epiq
Thermo Fisher Scientific
Blue Cross NC
Blue Cross NC
Blue Cross NC
