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Inside Sales Representative

Entrepreneur Cooperative

Role overview

Qualifications

  • Previous experience in Inside Sales, Account Management, Customer Success, or B2B Sales.
  • Strong customer service and relationship-building skills.
  • Excellent communication and negotiation abilities.
  • Proficiency with CRM systems and Microsoft Office or Google Workspace.

Responsibilities

  • Manage a portfolio of existing customer accounts.
  • Identify opportunities for upselling and cross-selling.
  • Coordinate customer orders, project updates, and delivery timelines.
  • Respond promptly to customer inquiries.

Key facts

Hard skills

Customer Relationship Management Revenue Growth Quotations Inside Sales Small Business Sales Account Management Electrical Equipment Manufacturing Engineering Sales Engineering Technical Sales

Other skills

  • Communication
  • Negotiation
  • Organizational Skills
  • Multitasking
  • Customer Service
  • Problem Solving
  • Detail Oriented
  • Professionalism
  • Accountability

About the company

Entrepreneur Cooperative logo

Entrepreneur Cooperative

Business Consulting & Services

Unknown

Company details

Company typeStartup
IndustryBusiness Consulting & Services
Company sizeUnknown

Links

Website LinkedIn See all jobs

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Job description

★ PLEASE SUBMIT YOUR CV IN ENGLISH ★
Inside Sales Representative
Location: Remote — Dominican Republic
Work Arrangement: This is a fully remote (telecommute) position.
Employment Type: Full-Time
Number of Openings: 1 Position
Industry: Electrical Equipment / Industrial Solutions
Compensation: Base salary of $2,500 USD/month.
English Proficiency: Advanced English (B2+/C1) is required for professional communication with U.S.-based customers.
Schedule: Full-Time | U.S. Business Hours
Start Date: As Soon As Possible
About the Company
Our client is a well-established U.S.-based provider of electrical power distribution solutions, serving commercial, industrial, utility, and infrastructure projects for more than two decades. The company partners with trusted manufacturers to deliver reliable, high-quality electrical equipment and technical expertise that help customers build safe and efficient power distribution systems.
Its portfolio includes power transformers, transmission and distribution transformers, low- and medium-voltage switchgear, and emerging energy solutions such as Battery Energy Storage Systems (BESS) and standby power systems. These solutions support a wide range of industries, including manufacturing, healthcare, education, commercial buildings, data centers, renewable energy, utilities, government facilities, and large-scale infrastructure projects.
The organization is recognized for its customer-first approach, providing comprehensive support throughout every stage of a project—from equipment selection and engineering coordination to delivery and ongoing technical assistance. By focusing on quality, responsiveness, and long-term partnerships, the company helps customers reduce project risk while ensuring reliable electrical infrastructure for mission-critical operations.
About the Role
We're looking for a proactive and customer-focused Inside Sales Representative to drive revenue growth by managing existing customer relationships while identifying new sales opportunities.
This is a consultative sales role where you'll maintain ongoing communication with customers, prepare quotations, identify upselling and cross-selling opportunities, and coordinate closely with internal teams to ensure successful project execution. The ideal candidate enjoys building long-term relationships, solving customer challenges, and delivering exceptional service in a fast-paced environment.
What You'll Do
Customer Relationship Management
• Manage a portfolio of existing customer accounts.
• Build long-term relationships through proactive communication and outstanding service.
• Understand customer needs and recommend tailored solutions.
• Maintain regular follow-ups to strengthen customer loyalty.
Sales Growth & Business Development
• Identify opportunities for upselling and cross-selling.
• Prepare accurate quotations and follow up to maximize conversion rates.
• Develop new business opportunities within existing accounts.
• Achieve individual sales and revenue goals.
Account Coordination
• Coordinate customer orders, project updates, and delivery timelines.
• Collaborate with internal departments to ensure seamless project execution.
• Maintain accurate CRM records and customer information.
• Provide regular sales pipeline and forecast updates.
Customer Service Excellence
• Respond promptly to customer inquiries.
• Resolve issues professionally and efficiently.
• Deliver an exceptional customer experience throughout the sales cycle.
• Build trust through consistent communication and reliable follow-through.
What We're Looking For
Required Qualifications
• Previous experience in Inside Sales, Account Management, Customer Success, or B2B Sales.
• Strong customer service and relationship-building skills.
• Excellent communication and negotiation abilities.
• Experience preparing quotations and managing customer accounts.
• Strong organizational and multitasking skills.
• Ability to work independently in a remote environment.
• Proficiency with CRM systems and Microsoft Office or Google Workspace.
• Advanced English communication skills (B2+/C1).
Preferred Qualifications
• Experience within electrical equipment, industrial products, manufacturing, engineering, or distribution industries.
• Knowledge of transformers, switchgear, power distribution equipment, or related electrical products.
• Background in technical or engineering sales.
• Experience supporting commercial or industrial customers.
Candidate Evaluation Considerations
To ensure success in this role, the following factors will be carefully evaluated during the selection process:
• Ability to build long-term customer relationships.
• Experience generating revenue through consultative selling.
• Strong communication and negotiation skills.
• Attention to detail when preparing quotations and managing projects.
• Ability to prioritize multiple opportunities simultaneously.
• Professionalism, accountability, and customer-focused mindset.
What Success Looks Like
• Customer relationships continue growing through proactive communication.
• Sales opportunities are successfully converted into long-term business.
• Quotations are delivered accurately and followed up consistently.
• Customers receive outstanding support throughout every project.
• Revenue goals are achieved while maintaining high customer satisfaction.
Why Join Us?
• Fully remote opportunity.
• Competitive base salary with performance-based earning potential.
• Join a growing organization serving critical infrastructure and industrial markets.
• Work with innovative electrical power distribution solutions.
• Collaborative and supportive team environment.
• Long-term career growth opportunities.
Important Notes
Applications may receive priority consideration if candidates:
• Have experience selling electrical equipment, industrial products, or technical solutions.
• Have managed commercial or industrial customer accounts.
• Demonstrate strong consultative selling skills.
• Possess excellent English communication abilities.
• Enjoy building long-term customer relationships.
This is a fully remote (telecommute) position.

 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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