Role overview

Qualifications

1-2 years of customer service experience in B2C financial and banking services
Knowledge of the United States credit industry (credit cards, lines of credit, personal loans)
Remote full-time availability with a 9-hour shift including 1 unpaid hour and two 15-minute paid breaks
Excellent communication skills with a customer-first, empathetic, solution-oriented mindset

Responsibilities

Drive client acquisition and revenue growth through inside/inbound sales with pre-qualified leads (no cold calls) in the US credit sector
Pitch and close TCP credit repair solutions tailored to customer profiles and credit scenarios; rebut client concerns
Follow the step-by-step process to promote TCP's credit repair products and leverage the tech tools (Microsoft Suite, Salesforce, ZOHO, Hodu)
Exceed quotas and KPIs while delivering exceptional customer service with a customer-first approach

Key facts

Remote from: Honduras, Colombia, United States
Full time
Mid-level (2-5 years)
Inside Sales Representative
English

Hard skills

Inbound Sales Credit Line Establishment Overcoming Objections Loans Credit Report Verification Credit Analysis Standard Operating Procedure Banking Services TCP Wrapper Customer Centricity

Other skills

Microsoft Office
Communication
Time Management
Teamwork
Solutions Focused
Learning Agility
Empathy

About the company

The Credit Pros

Financial Services

The Credit Pros is an Inc.5000 technology-enabled credit repair organization. Staffed by a team of experienced professionals who are eager and passionate. The Credit Pros helps clients to remove erroneous credit information from consumer credit reports. The Credit Pros Intl is BBB Accredited with an "A" rating. Accolades: Inc. 5000 Fastest Growing Private Companies in America, Inc Magazine, 2018 SmartCEO Technology Future 50, 2017 Inc. 5000 Fastest Growing Private Companies in America, Inc Magazine, 2017 Best Places to Work in NJ, Best Places To Work in NJ, 2017 Inc. 5000 Fastest Growing Private Companies in America, Inc. Magazine, 2016 Axial Growth 100, Axial, 2016 Entrepreneur 360™ Best Privately-Owned Businesses in America, 2016 Inc. 5000 Fastest Growing Private Companies in America, Inc Magazine, 2015 Inc. 5000 Fastest Growing Private Companies in America, Inc Magazine, 201

Company details

Company typeSME

IndustryFinancial Services

Company size51 - 200

Links

Website LinkedIn See all jobs

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Job description

**Please note that we are currently accepting applications from those residing in the US, in all states. **

Join The Credit Pros for a 100% Permanent Full-time REMOTE OPPORTUNITY:

Unlock Your Potential in the Thriving Credit Repair Industry!

Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We're seeking talented individuals who are passionate, eager to learn, and thrive on fresh challenges. If you're ready to join a team that works hard and plays hard, look no further – you're destined to be a future TCP employee.

About Us:

The Credit Pros is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission extends beyond repair – we educate clients on how the credit system works and empower them to proactively improve their financial well-being. As an Inc. 5000 company, we're at the forefront of industry growth, committed to building an exceptional organization that positively impacts the lives of both our clients and employees. Our dedication to excellence has earned us recognition as one of Inc. Magazine's top 50 places to work and a prestigious Smart CEO Magazine Corporate Culture Award.

Summary:

As a Remote Sales Development Representative, you'll play a pivotal role in driving our client acquisition and revenue growth objectives. This exciting position offers No Cold Call! (Pre-qualified leads), flexibility to work from home, utilizing cutting-edge software tools to connect with potential customers. Your exceptional communication skills, persuasive abilities, and an "Always Be Closing" mindset will be key to your success.

Requirements

What you’ll be doing:

Proven experience of inside/inbound phone sales in the United States credit sector including but not limited to credit cards, repair, history, score and reporting.
Pitching and closing credit repair solutions based on the profiles and credit scenario of customers.
Following step-by-step guide to promote TCP's credit repair products and rebutting client's concerns.
Going above and beyond to not only meet quotas and KPIs but exceeding in performance.
Utilize TCP’s tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations

What we are looking for:

Remote full-time availability with one unpaid 01 hours and two paid 15 minute rests in a 09 hour shift.
Work schedule:

Option 1: Monday to Thursday 09:00 AM to 06:00 PM & Saturday 09:00 AM to 06:00 PM EST
Option 2: Monday to Thursday 10:00 AM to 07:00 PM & Saturday 09:00 AM to 06:00 PM EST
Option 3: Monday to Thursday 11:00 AM to 08:00 PM & Saturday 09:00 AM to 06:00 PM EST

Bring Your Own Device: You need to have a computer matching our requirements.
1-2 years' experience of customer services in B2C focused financial and banking services industry.
Knowledge of the United States credit industry including credit cards, line of credit, personal loans.
Customer first orientation and being empathetic to their needs
Excellent communication skills and solution-oriented mindset
Hunger to learn and equip self with TCP’s technological suite

Benefits

What's in it for you!

Start Date: Immediate
Contract: Permanent fulltime remote (work from home) role
Call Nature: No Cold Calls! Only pre-qualified leads.
Base Salary: $15/hr (minimum)
Progressive Commission Structure: Uncapped commission ranging from $160 to $2250 for 5 to 20 units of sales respectively
Spiffs & Bonuses!
Commission for every unit sold!
No Claw backs!
Health insurance: 75% company contribution & 25% employee contribution.
Paid Time Off: 32 days paid time off.
Training: Three weeks paid training to set you up for success. Monday to Friday 09 AM to 06 PM EST
Guidance: Assigned to a seasoned Sales Manager with a team of 25 people and dedicated scripts to guide you to close and rebute.

Join Our Team:

At The Credit Pros, we foster an inclusive environment that welcomes applicants from all backgrounds, regardless of race, gender, orientation, gender identity or expression, economic class, color, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that everyone deserves equal opportunities to grow and succeed.