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Portfolio Manager, Central Labs

Role overview

Qualifications

  • Bachelor's degree or equivalent and relevant formal academic / vocational qualification
  • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years)
  • Demonstrated experience providing portfolio-level oversight for central laboratory studies
  • Strong client relationship management and stakeholder engagement skills

Responsibilities

  • Accountable for overall portfolio management, deliverables and client relationship and satisfaction
  • Provides oversight and coordination of client portfolio for high value or pivotal client account studies
  • Facilitates the flow of technical information to all stakeholders
  • Communicate and escalate priorities and risks to manage the portfolio timelines and relationship

Key facts

Other skills

  • Analytical Skills
  • Problem Solving
  • Non-Verbal Communication
  • Mentorship
  • Collaboration
  • Decision Making

About the company

Thermo Fisher Scientific logo

Thermo Fisher Scientific

About Thermo Fisher Scientific Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.

Company details

Company size10001

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Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Role: Portfolio Manager, Central Laboratory

Details: Full time, fully remote

At Thermo Fisher Scientific, you’ll join a global organization at the forefront of clinical research and laboratory science. In partnership with PPD, we support the world’s leading pharmaceutical and biotech organizations—successfully delivering over 2,700 clinical trials across 100+ countries in the past five years.


Join our collaborative team as a Portfolio Manager at Thermo Fisher Scientific, where you'll advance critical initiatives that enable our customers to make the world healthier, cleaner, and safer. In this role, you'll manage complex projects across multiple functions, overseeing technical implementations and process improvements.

You'll coordinate with cross-functional teams to ensure successful project delivery across an assigned Strategic account. Working with stakeholders at all levels, you'll facilitate communications, monitor progress, and ensure alignment with organizational goals.


What You’ll Do:

  • Accountable for overall portfolio management, deliverables and client relationship and satisfaction​

  • Provides oversight and coordination of client portfolio for high value or pivotal client account studies.

  • Provides oversight to internal departments and external clients to ensure the project requirements are understood, agreed and followed at all times, this requires negotiating and real-time decision making with the client.

  • Facilitates the flow of technical information to all stakeholders.

  • Consults and utilizes the scientific input of laboratory management and technical staff to manage portfolio deliverables

  • Facilitate portfolio-wide meetings and attend program meetings for visibility and escalation.

  • Collaborates with Business Development and Finance to develop and capitalize on new opportunities to expand client portfolios.

  • Ownership of strategic governance meetings: prepare, lead and drive actions

  • Participate in Tiered Accountability to support portfolio risk mitigation

  • Ownership of large or complex portfolio contracts, contract renewals, and supports securing new opportunities for growth and expansion of the portfolio

  • Oversight of revenue recognition for the portfolio

  • Provide training and mentorship for Program Manager I, Program Manager II and Program Manager III.

  • Drive consistency with program management processes and tools across program managers and team, support harmonization efforts across departments and sites

  • Communicate and escalate priorities and risks to manage the portfolio timelines and relationship

Required Education and Experience:

  • Bachelor's degree or equivalent and relevant formal academic / vocational qualification

  • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years) or equivalent combination of education, training, & experience.

*Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.

Required Knowledge, Skills and Abilities:

  • Demonstrated experience providing portfolio-level oversight for central laboratory studies

  • Strong client relationship management and stakeholder engagement skills

  • Advanced project and portfolio coordination capabilities, including risk and financial oversight

  • In-depth knowledge of clinical trial and central laboratory operations

  • Strong analytical, judgment, and problem-solving skills

  • Effective written, verbal, and presentation skills

  • Demonstrated discretion in handling confidential and sensitive clinical and business information

  • Proven ability to mentor and support project management staff in a matrixed environment

  • Ability to influence outcomes across cross-functional teams without direct authority

  • Ability to manage competing priorities in a complex and fast-paced environment

Why Join Us?

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience and where your contributions truly make a difference. 

Apply today to help us deliver tomorrow’s breakthrough! http://jobs.thermofisher.com

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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