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Digital Product Manager – Healthcare AI & Member Digital Experience

ICONMA

Role overview

Qualifications

  • 12–15 years in Digital Product Management with leadership experience driving enterprise digital products
  • Proven track record managing product strategy, roadmaps, and Agile delivery in healthcare organizations
  • Experience with AI Programs
  • Healthcare Domain

Responsibilities

  • Define, deliver, and optimize digital products that improve internal operations experiences
  • Own product strategy, roadmap, backlog prioritization, and value realization across digital platforms
  • Ensure products comply with CMS regulations, NCQA/HEDIS requirements, HIPAA guidelines, and interoperability mandates
  • Define product KPIs and success metrics and leverage analytics and AI insights to drive product decisions

About the company

ICONMA logo

ICONMA

Management Consulting

We provide Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. ICONMA is a certified Woman-Owned staffing company and was founded in 2000. ICONMA’s corporate headquarters is in Troy, Michigan, and has 15+ locations worldwide. What makes ICONMA stand out in a fiercely competitive industry? *We provide integrated, full lifecycle services across a broad range of business and technical platforms. *No single company can duplicate our full range of staffing and permanent recruiting services nationwide. *Proven track record of attracting and retaining exceedingly skilled professional workers in a highly competitive market. SERVICES OFFERED Staff Augmentation (Contract, Contract to Hire, Direct Hire, Single Source) Data Analysis Project-Based Services & Solutions Hire Train Deploy Service Model Offshore Staff Augmentation Payroll Services AREAS OF EXPERTISE - Information Technology - Engineering - Business Professional - Accounting/Finance - Admin/Clerical/Call Center - Healthcare/Clinical/Scientific - Marketing/Creative mail linkedin@iconma.com Phone (888) 451-2519 Website http://www.iconma.com

Company details

Company typeLarge
IndustryManagement Consulting
Company size1001 - 5000

Links

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Job description

Our client, a IT Services and Consulting company, is looking for a Digital Product Manager – Healthcare AI & Member Digital Experience for their Remote location.
 
Responsibilities:
  • The Digital Product Manager is responsible for defining, delivering, and optimizing digital products that improve internal operations experiences.
  • This role serves as the bridge between business stakeholders, healthcare operations teams, technology teams, and external vendors tdeliver scalable, compliant, and user-centric digital solutions that drive growth, operational efficiency, regulatory compliance, and stakeholder satisfaction.
  • The Product Manager owns product strategy, roadmap, backlog prioritization, and value realization across digital platforms such as Member Portals, Provider Portals, Mobile Applications, Digital Enrollment, and GenAI-enabled solutions.
Product Strategy & Vision
  • Define and communicate product vision aligned with organizational goals.
  • Develop product roadmaps for digital products and platforms.
  • Identify opportunities timprove member, provider, broker, and employer experiences.
  • Conduct market assessments, competitive analysis, and emerging technology evaluations.
  • Build business cases and value realization plans for digital investments.
Product Delivery:
  • Own product backlog and prioritize features based on business value.
  • Lead requirements gathering, user story development, and acceptance criteria definition.
  • Partner with UX, engineering, operations, and business teams throughout the product lifecycle.
  • Drive Agile ceremonies including sprint planning, backlog grooming, and release planning.
  • Ensure timely product releases and adoption.
Healthcare Domain & Compliance:
  • Ensure products comply with:
  • CMS regulations
  • NCQA/HEDIS requirements
  • HIPAA guidelines
  • Interoperability and FHIR mandates
  • State and Federal payer regulations
  • Translate regulatory changes intproduct enhancements.
Data & Analytics:
  • Define product KPIs and success metrics.
  • Analyze adoption, engagement, operational efficiency, and customer experience data.
  • Leverage analytics and AI insights tdrive product decisions.
Innovation & AI:
  • Evaluate and implement AI/GenAI capabilities including:
  • Digital assistants
  • Intelligent prior authorization
  • Appeals and grievances automation
  • Provider contract intelligence
  • Member engagement personalization
  • Care management copilots
  • Identify opportunities for automation and operational cost reduction.
 
Requirements:
  • 12–15 years in Digital Product Management with leadership experience driving enterprise digital products.
  • Proven track record managing product strategy, roadmaps, and Agile delivery in healthcare organizations.
  • Experience with AI Programs
  • Healthcare Domain
  • Managing product strategy/roadmap
  • Years of Experience:   12-15 Years of Experience
Preferred Domain Background
  • Health Insurance (Payer)
  • Managed Care
  • Integrated Healthcare Systems
  • Digital Health
  • Healthcare Technology
 
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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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