QC/QA Document Reviewer (Data Breach)

Integreon is a leading provider of Document Review services to the post-breach Cyber Incident Response value chain. Following a breach, in cases of data exfiltration, potentially accessed documents need to be reviewed for exposure of PII/PHI wherein individuals or entities need to be notified within stipulated timelines as per jurisdictional requirements. This entails review of documents on a platform (e.g., Relativity) and extraction of defined data points as directed by a protocol. We are looking for QA/QC (L2) reviewers for this project. This is a great opportunity to work with the top managed review group in the industry!

• Perform Quality Check/Analysis of review documents on Relativity platform and identify / capture Personal Identifiable Information (PII) and Protected Health Information (PHI) as per protocol.
• Checks reviewed documents for accuracy and consistency.
• Verifies coding decisions (e.g., relevance, privilege, confidentiality).
• Identifies reviewer errors and provides feedback.

• Work in a team led by a Review Manager who will provide guidance, monitor progress, provide feedback, and answer questions
• Must be available online during core hours, as set by the Review Manager; there may be some flexibility in hours
• Onboarding will include training on general data breach review requirements, review platform as needed, and substantive, project-specific training
• Expectations / Targets will be defined – Output/Productivity, Quality levels
• Hourly/Weekly caps will be determined on a project by project basis and modified as needed

• Use of basic Microsoft Office tools
• Highspeed internet connection
• Quiet, private workspace
• Ability to work 40 hours per week, with the possibility of overtime/weekend work
• Previous data breach document Quality Check of review experience required
• Relativity proficiency preferred
• Experience working with sensitive information
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Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations, and professional services firms. Our highly trained, experienced staff of around 3,500 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our experience and expertise in documents, administrative and business services. With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore, and onsite delivery of our award-winning services.

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