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Business Operations Oversight Analyst

Role overview

Qualifications

  • Bachelor's Degree in healthcare administration, compliance, or related field or equivalent experience required
  • 2+ years compliance, regulatory, or related experience
  • Experience with auditing and reporting processes, action plans, and compliance training

Responsibilities

  • Provide first-line oversight of regulatory deliverables, reporting, and audit coordination
  • Review and analyze operational deliverables and data reports for accuracy and timeliness
  • Interpret new and changing regulatory requirements and communicate recommendations
  • Own end-to-end audit response activities and ensure final submission quality

About the company

Centene Corporation logo

Centene Corporation

Health Insurance (Payers)

Centene Corporation provides high-quality healthcare services to members in all 50 states. Since its founding in 1984, Centene has worked to transform the health of communities, one person at a time. Centene is the largest Medicaid managed care organization in the country and provides a portfolio of services to government sponsored healthcare programs. Centene believes that healthcare is best delivered locally. Our local health plans offer a range of health insurance solutions with a focus on providing accessible care to uninsured and under-insured individuals. Many receive benefits provided under Medicaid, including the State Children's Health Insurance Program (CHIP), as well as Aged, Blind or Disabled (ABD), Foster Care and Long Term Care (LTC), in addition to other state-sponsored/hybrid programs, and Medicare (Special Needs Plans). Centene also contracts with other healthcare and commercial organizations to provide specialty services including behavioral health management, care management software, dental benefits management, in-home health services, life and health management, managed vision, pharmacy benefits management, specialty pharmacy and telehealth services. Centene’s hiring practices reflect the composition of the members and communities we serve, allowing us to deliver quality, culturally sensitive healthcare to millions of members. Centene employees help change the world of healthcare and transform our communities. To learn more about career opportunities with Centene, visit: https://jobs.centene.com/

Company details

Company typeXLarge
IndustryHealth Insurance (Payers)
Company size10001

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Job description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose:
The Business Operations Oversight Analyst provides first-line Enterprise Business Operations Services oversight of regulatory deliverables, reporting, and audit coordination. This role focuses on monitoring execution, identifying risks, and ensuring timely, accurate responses to regulatory and audit requirements while partnering with business teams to drive corrective actions.
  • Review and analyze operational deliverables and data reports to ensure accuracy and timeliness of submission

  • Interpret new and changing regulatory requirements against current processes to identify where process updates may be needed, communicate those recommendations to cross-functional leadership, and support business implementations for process compliance

  • Own end-to-end audit response activities, including the initial evaluation of auditor requests, cross-functional stakeholder coordination (including EBOS, Payment Integrity, UM, health plans, etc.) to fulfill audit requests, and the review and approval of audit documentation provided by stakeholders with accountability for final submission quality

  • Drive cross-functional leadership alignment to mitigate compliance risks and improve operational effectiveness

  • Identify compliance risks and lead targeted operational audits and control reviews to drive effective oversight and risk mitigation

  • Advise business stakeholders on new and emerging trends identified through regulatory reviews and audit results

  • Consult on the remediation of findings related to regulatory non-compliance
  • Performs other duties as assigned.

  • Complies with all policies and standards.



Education/Experience:


Bachelor's Degree in healthcare administration, compliance, or related field or equivalent experience required

2+ years compliance, regulatory, or related experience. Experience with auditing and reporting processes, action plans, and compliance training. required

Pay Range: $56,200.00 - $101,000.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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