Hardware PC Technician/Field Support Engineer

About Centific

Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.

Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.

About Job

Job Description: Hardware PC Technician/Field Support Engineer

Location: Las Vegas, NV 
Overview

We are looking for a hands-on Hardware PC Technician / Field Support Engineer based in Las Vegas, NV to support our hardware operations and data collection initiatives.

Key Responsibilities

• Build, configure, and troubleshoot desktop PCs, workstations, and peripheral hardware for data collection and AI research projects
• Set up and maintain hardware environments including monitors, cameras, sensors, and recording equipment for on-site data collection activities
• Perform hardware diagnostics, repairs, upgrades, and replacements as needed
• Image and deploy systems using standard OS and software configurations
• Support equipment logistics — packing, shipping, tracking, and inventory management across Las Vegas & Redmond locations
• Collaborate with IT, engineering, and project teams to ensure hardware readiness ahead of project timelines
• Document hardware configurations, asset tracking, and maintenance logs accurately
• Escalate complex technical issues to senior engineers when necessary

Required Qualifications

• 2+ years of hands-on experience in hardware PC building, configuration, and troubleshooting
• Strong knowledge of PC components — CPUs, GPUs, RAM, storage, motherboards, power supplies, and peripherals
• Experience with OS imaging and deployment (Windows 10/11, basic Linux)
• Comfortable working with cables, racks, and physical hardware setups in lab or office environments
• Strong attention to detail and ability to follow structured setup and configuration procedures
• Reliable, punctual, and comfortable working independently with minimal supervision
• Valid driver's license and reliable transportation in the Las Vegas area

Preferred Qualifications

• Experience supporting AI, data collection, or research lab environments
• Familiarity with GPU workstations (NVIDIA hardware — RTX, A-series)
• CompTIA A+ or equivalent hardware certification
• Experience with asset management systems and IT ticketing tools
• Prior experience working in a fast-paced tech or startup environment

Travel Requirements

• Primary location: Las Vegas, NV

Salary: $70K Annually

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.